Stephen Kong
GBWorst Customer service ive ever had to… Worst Customer service ive ever had to deal with. Airline refunded my ticket and it had got sent to flighysbird since I booked through them and its been 2 weeks and they still havent even processed my refund. Every representative is rude and not helpful. They havent sent a confirmation email or even called me back like they said they would. Names Representatives: Brock- Rebecca-Roy Supervisor-Harry Manager-Chester
Tammie Swift
GBMyra I worked with Myra to resolve some issues with my reservation. She worked to get the approval she needed to get a comparable flight with the price quoted. She apologized for the inconvenience in working with the airlines for denying the fares and stating they no longer had a seat available. She also gave me a credit for a future reservation due to the trouble we had in booking this flight.
Danny murati
GBThe agent was very good , company policy can do minor changes The agent was very pacient and had the best intention to help her name was Myra The company had a policy to veryfi your identity with pictures of your card and ID which made me feel a bit uncomfortable With smaller changes on the company policy and the great agent that helped it would have been the perfect experience Still at the end I was happy with the results because of the great help from Myra
reviews
GBVery good experience initially, but delay in receiving tickets Very good experience. Great pricing, fast and polite customer service. Thanks to Antonio! Updated: Eleven days after agreeing to purchase, I still don't have my e-tickets. I understand delays can happen, but CS has definitely declined as the problem has progressed. John Parker is trying to help, but others have not been so responsive. I will update again when/if I get the tickets. Further updated: I finally got my airline confirmation number 15 days after I made the reservation. Both Antonio and John helped me get it settled in the end. The price really was unbeatable, but the process in getting the tickets needed some improvement. Be prepared to be persistent in follow up if you don't get your tickets right away.
Carson Wardell
GBWORLD CLASS Customer Service Flightsbird has some really remarkably service. I spoke with someone named Harry Smith. He was unbelievably dedicated. spent hours working with me and the airline and saved me probably 200 dollars. businesses need more people like Harry Smith