Jen is an excellent representative Jen is an excellent representative for your company. I had received a third text telling me that I needed to verify my reservation. I have already done this, but I keep getting getting texts. I spoke to Jen today. She reassured me that my reservation was indeed verified. She was very kind and patient. I was a little nervous about getting another cancellation notice if I don’t verify!

Happy I chose you guys Both of the phone agents were very respectful, knowledgeable and helpful with setting up my big surprise for my fiancee's birthday in October.. I've never been to the Poconos, but thanx to you guys we are finally going on the 22nd ! Thank you 😊

Everything I Need to Know Jennifer walked me through the entire reservation process and even made me aware of the additional resort fees and taxes I would have to pay at check-in. I appreciated the heads-up as opposed to being surprised at the hotel counter.

Kenny is the magic booking 5 🌟 agent I was very pleased with the service that I received from the agent, he helped me with my booking, he was very patient with me because I was looking for every option possible to save. Any friends I'll refer to Trustpilot I'll tell them ask to speak to Kenny, because she's the girl that make magic happen ✨️ for your next vacation ✨️ 😉

Excellent customer care Jason was exceptional in his help and guidance through the reservation process. Everything was explained clearly and no details were missed. Extra time was spent ensuring I had rooms booked at my preferred location instead of only offering me the first available on the date I asked for.