Kenny is the magic booking 5 🌟 agent I was very pleased with the service that I received from the agent, he helped me with my booking, he was very patient with me because I was looking for every option possible to save. Any friends I'll refer to Trustpilot I'll tell them ask to speak to Kenny, because she's the girl that make magic happen ✨️ for your next vacation ✨️ 😉

Happy I chose you guys Both of the phone agents were very respectful, knowledgeable and helpful with setting up my big surprise for my fiancee's birthday in October.. I've never been to the Poconos, but thanx to you guys we are finally going on the 22nd ! Thank you 😊

Customer service agents are friendly Customer service agents are friendly, professional and helpful. I just wish the total costs were upfront the first time I was contacted about the Margaritaville at Sea cruise. I paid for the initial package believing everything was paid for, then they say I have to pay for port fees, parking, gas surcharge, tips, hotel taxes, transportation, etc. You think it will be an economical trip, but added expenses add up to being expensive.If you change your mind, the money is forfeited. I would like to see an itemized invoice to see what all the money I paid included.

Santiago provided a smooth booking experience All my queries related to the trip was addressed with clarity! He made sure that I have all the information I would require before and during the trip. Just can’t wait to enjoy what the Poconos villas has to offer us.

Excellent customer care Jason was exceptional in his help and guidance through the reservation process. Everything was explained clearly and no details were missed. Extra time was spent ensuring I had rooms booked at my preferred location instead of only offering me the first available on the date I asked for.