Shirley was very pleasant and… Shirley was very pleasant and sufficient in helping me verify my vacation reservation. She reassured me that my trip was 100% verified and no need to call again. So far everyone I have spoken with was very pleasant and helpful. I have no complaints

Excellent customer care Jason was exceptional in his help and guidance through the reservation process. Everything was explained clearly and no details were missed. Extra time was spent ensuring I had rooms booked at my preferred location instead of only offering me the first available on the date I asked for.

Jen with the great customer service Jen was very fast and courteous with assisting us during our traveling. I didn’t have the check in information available and she helped quick and respectfully. This was also the best vacation package I’ve ever booked!!!

Santiago provided a smooth booking experience All my queries related to the trip was addressed with clarity! He made sure that I have all the information I would require before and during the trip. Just can’t wait to enjoy what the Poconos villas has to offer us.

Easy booking Oh my heart break the first time just to hear your travels dates are not available, then my customer servicer Kanny recheck and see that my dates are now available. What a joyous feeling I had hearing my dates are available. Thank you Kanny, you were very professional in setting up my booking, Hope I get you again…my lucky star