Easy booking Oh my heart break the first time just to hear your travels dates are not available, then my customer servicer Kanny recheck and see that my dates are now available. What a joyous feeling I had hearing my dates are available. Thank you Kanny, you were very professional in setting up my booking, Hope I get you again…my lucky star

Michelle was Great I spoke with Michelle and from the time she answered the phone until the moment we disconnected, the tone in her voice was pleasant and comforting. She assisted me with what I needed then gave me options for additional services and vacations with no pressure. Thanks Michelle

i had a last minute booking problem and… i had a last minute booking problem and dear sweet katya made magic. she helped us work out different dates w a minimum of fuss and a maximum of warmth and intelligence thx katya

Customer service agents are friendly Customer service agents are friendly, professional and helpful. I just wish the total costs were upfront the first time I was contacted about the Margaritaville at Sea cruise. I paid for the initial package believing everything was paid for, then they say I have to pay for port fees, parking, gas surcharge, tips, hotel taxes, transportation, etc. You think it will be an economical trip, but added expenses add up to being expensive.If you change your mind, the money is forfeited. I would like to see an itemized invoice to see what all the money I paid included.

Santiago provided a smooth booking experience All my queries related to the trip was addressed with clarity! He made sure that I have all the information I would require before and during the trip. Just can’t wait to enjoy what the Poconos villas has to offer us.