Imana
GBBrother Umar C. is the best! Assalamualaykum Eid Mubarak! Alhamtulillah! We finished our two Umrah (before and during Ramadan), we would like to recognize brother Umar C. for his professional, hard working, trustable, quick response, understandable, friendly and get the job done! Would recommend him for everyone! We start booking for 10 people and end up with the big group with 48 members mainly seniors. He’s above and beyond, he stay up all night to complete our booking, 48 visas, book airfare and land fare for last minute members. He make sure all the seniors got what they need before trips. He even surprise us at the Jeddah airport. Thank you very much Safwa Travel for making that happen. We all very appreciate it. Umar, Thank you very!
Naqibullah Mayar
GBGreat experience It was a great experience and a wise decision to go to Umra, and the service I received from the day I left till the day I returned was outstanding by Safwa Travel. I want to thank Zain, Muhammad Arsalan, and anyone who has facilitated this journey. Muhammad Arslan was on top of everything and was in constant contact during my stay in Mecca and Madina. Mr. Talal, who is in Jeddah and does the groundwork, is an excellent and knowledgeable tour guide; Mr. Talal was always there for me and assisted me throughout my stay in Mecca and Madina. Thank you, and I highly recommend Safwa Travel to those who want to perform Umra.
Kamran yusaf
GBMy December 2023 Umrah with Safwa… My December 2023 Umrah with Safwa Travels, specifically dealing with Agent Arsalan, was a complete disaster. Arsalan's unresponsive customer support, constant delays, and lack of trip knowledge were infuriating. They disappeared after taking my money, made last-minute hotel changes without warning, and the drivers were utterly unresponsive. Avoid this agency, especially Agent Arsalan, at any cost!
SB
GBExcellent Customer Service from Brother Arsalan I have been working with Brother Arsalan for planning an Umrah and he has been really helpful in answering all of our questions and considering different flight and hotel options to cater to our needs. He explains everything clearly and in a respectful manner. He also shared the best options based on our health limitations and budget. So many positive things to say - thanks Brother Arsalan and Safwa Travels Team!
Lia Siddika
GBDream come true support by Safwa travel Safwa Travel not only fulfilled our dreams but exceeded expectations. A heartfelt appreciation to Brother Umar for his unwavering support from the beginning till our final journey on the plane. Their presence was reassuring in Makka, always there when needed. Every driver displayed courtesy and respect. The chosen hotel surpassed expectations with no room for complaint. Feeling immensely fortunate for choosing Safwa Travel, and we eagerly look forward to booking with them again. Exceptional service and support, truly commendable!I recommend them 200% 👍👍.