MB
GBSimply the BEST Customer Service. Stop scrolling and reach out to Alex! Alex exceeded all of our expectations! I lead international yoga retreats and work with companies all over the world, and the level of customer service that Alex provided was absolutely top notch. I just returned from a retreat with 13 people. From booking multiple transfers, recommending and booking excursions, Covid tests, to last minute requests... he answered every call with enthusiasm to make our time in Costa Rica pure magic. I've made a new friend in Alex and am already planning another trip to Costa Rica next year. Thank you Alex! Pura Vida!
Kristi Womack
GBAmazing Service!! I cannot speak highly enough about my experience with Alex and his drivers at Costarica.com. I needed multiple transfers (LIR to Arenal, Monteverde to Tamarindo, Tamarindo to LIR and LIR to Tamarindo). Alex was in constant contact and coordinated everything perfectly, even when I would ask for slight time changes. The van was clean, comfortable and our driver Allen (who we loved) went the extra mile, providing water and stopping to allow us to take pictures and grab snacks. Allen was always there at least 30 minutes early and never rushed us. Alex also helped to arrange our COVID tests which didn't disrupt our trip. I wish I hadn't already had our tours booked because I would have trusted them with this as well. If you are looking for transfers, look no further. I will definitely use this company every time I return! Thank you, Alex and Allen, for helping to make this a stress free trip!
Carrie
GBAlex Alex, with Costarica.com, was absolutely wonderful. With only 24 hrs notice he got us drivers lined up for the week and planned all our activities. He had great recommendations of what to do everywhere we went. When we needed restaurant suggestions, he texted me menus and made the reservations. Anytime we wanted more time with whatever we were doing he reassured me to enjoy our vacation and he’d take care of moving our reservation or letting the driver know we needed more time. Each evening Alex texted me the itinerary for the next day and even sent me a photo of our driver and any guides we’d be meeting so we knew what to expect. He was in constant communication and available anytime I needed to ask a question. He absolutely made our trip be worry-free and so much fun. I’m incredibly thankful for his services.
Peter
CRIf I could give more than 5 stars If I could give more than 5 stars, I would. I cannot express how amazing Alex did helping my family and I plan & enjoy our vacation in Costa Rica. Because of Alex, I was able to give my family a trip of a lifetime. I started planning this trip 6 months before the vacation and Alex was there ever step of the way to recommend and coordinate events for me. My family and I stayed at the Chateau Mar Vista in Playa Hermosa and the house was amazing. Also our driver Melvin was amazing. He was always professional and courteous. He also was always early to made sure my family had a fun time and got to where they needed to be. I will always call Alex when I want to plan another trip to Costa Rica.
customer
GBWe had the most amazing family vacation! -