
jennifer friday
CREpic Trip!!!! Our trip to Costa Rica was amazing, exceeding all of our expectations because of the planning and service Alex provided. Alex provided top notch communication from start to finish, arranging chef's, excursions, grocery stocking for the house, and transportation! We will definitely be back and wouldn't think of planning our next visit without having Alex's help!

Kevin Lee
GBImpeccable attention to detail As someone that has been planning our family vacations for over 30 years, I have never come across a travel planner as organized and thorough as Alex. We gave him a challenge to keep a group of 25 family members happy and he came through with an itinerary that put a smile on everyone's face. But anyone can put an itinerary together on paper. Where Alex and team really shine, is the attention to detail every single day on every single event to make sure that it goes off without a hitch. For Alex and team, this is where they separate themselves from any other travel planner. They make sure that each and every day and event that is planned actually goes off according to plan. Little touches from photos of the transportation drivers to detailed images of event meeting places are provided; it's like having a personal travel concierge with you at all times. For anyone traveling to Costa Rica for any group size, I would highly recommend contacting costarica.com for your needs. For our family, they arranged for transportation, lodging in two places (mountains and on the beach), dining, and tons of activities. At least half of our group has a direct story about how Alex individually helped them with something. This is the second time we have utilized costarica.com for our travel needs in Costa Rica.

Karina
GBCosta Rica Review Tours and tour guides were cordial and well informed. The first hotel we were placed in for three nights was mediocre. The food and staff were good, but the bathroom condition and minimal shower water amount and pressure was terrible. My daughter and I were not able to wash our hair because the drip was so limited. The humidity was very high. I know the country is modest, but these are basic essentials. For the price of this package, I am at least expecting a decent shower at the beginning and especially at the end of my long day. For the second hotel, we were told we had a balance. I had to call my point person to speak to the employee. When we arrived at our bedroom, there were only 4 towels and we are a family of 5. She said she would come back with 5th towel, but she never did. The wifi was terrible. I sent my daughter to request towel again, but she never came. I ended up drying myself with a hand towel. Finally, I couldn't set the AC to a higher or lower temperature setting. Therefore, we had to turn it off before we went to sleep and then woke up sweating in the middle of the night.

Carrie
GBAlex Alex, with Costarica.com, was absolutely wonderful. With only 24 hrs notice he got us drivers lined up for the week and planned all our activities. He had great recommendations of what to do everywhere we went. When we needed restaurant suggestions, he texted me menus and made the reservations. Anytime we wanted more time with whatever we were doing he reassured me to enjoy our vacation and he’d take care of moving our reservation or letting the driver know we needed more time. Each evening Alex texted me the itinerary for the next day and even sent me a photo of our driver and any guides we’d be meeting so we knew what to expect. He was in constant communication and available anytime I needed to ask a question. He absolutely made our trip be worry-free and so much fun. I’m incredibly thankful for his services.

Evan Burton
GBAlex helped to arrange our trip and we… Alex helped to arrange our trip and we found him to be extremely patient and accommodating every step of the way. He took the time to speak with me to assess what my wife and I enjoy about our vacations. He had great ideas/suggestions that were relevant to our interests. On the way in to Costa Rica, we had to deal with a flight cancellation and multiple delays. Alex was following our travel updates and made sure we had a ride from the airport at midnight when we finally landed. He maintained regular contact and was meticulous in the arrangement of our transportation, lodging, and excursions. Everything went smoothly and I will be calling him in the future when we plan our return trip. This company and Alex helped to make our 7 year wedding anniversary an amazing experience that we will never forget! If you're considering a trip to Costa Rica I highly recommend that you reach out to Alex as I know he will go out of his way to make sure you have a memorable and exciting experience!