Courtney Harris
GBAbsolutely incredible!!!! Even before it started!!! The tour was incredible! They took us all over San Jose, making stops at various parks, museums, and local attractions. They also gave us a delicious lunch at an authentic restaurant! But what deserves the most praise is the service. “Alex” is by far the most THE most courteous and helpful sales manager I’ve ever had the pleasure of meeting. After our first conversation, he not only prepared me for getting around in Costa Rica, he offered advice that was invaluable. He added me on whatsapp and served as my personal guide, coordinating every step of the process. It was the most unbelievable service I’ve ever experienced. I cannot recommend this tour enough!!!
MB
GBSimply the BEST Customer Service. Stop scrolling and reach out to Alex! Alex exceeded all of our expectations! I lead international yoga retreats and work with companies all over the world, and the level of customer service that Alex provided was absolutely top notch. I just returned from a retreat with 13 people. From booking multiple transfers, recommending and booking excursions, Covid tests, to last minute requests... he answered every call with enthusiasm to make our time in Costa Rica pure magic. I've made a new friend in Alex and am already planning another trip to Costa Rica next year. Thank you Alex! Pura Vida!
Kevin Lee
GBImpeccable attention to detail As someone that has been planning our family vacations for over 30 years, I have never come across a travel planner as organized and thorough as Alex. We gave him a challenge to keep a group of 25 family members happy and he came through with an itinerary that put a smile on everyone's face. But anyone can put an itinerary together on paper. Where Alex and team really shine, is the attention to detail every single day on every single event to make sure that it goes off without a hitch. For Alex and team, this is where they separate themselves from any other travel planner. They make sure that each and every day and event that is planned actually goes off according to plan. Little touches from photos of the transportation drivers to detailed images of event meeting places are provided; it's like having a personal travel concierge with you at all times. For anyone traveling to Costa Rica for any group size, I would highly recommend contacting costarica.com for your needs. For our family, they arranged for transportation, lodging in two places (mountains and on the beach), dining, and tons of activities. At least half of our group has a direct story about how Alex individually helped them with something. This is the second time we have utilized costarica.com for our travel needs in Costa Rica.
Sudhakar
GBTruly Memorable Christmas & New Year Vacation We really enjoyed our Christmas & New Year's vacation in Dec 2019/Jan 2020 in Costa Rica. Alex has been our planner & coordinator and he did an excellent job of making sure our vacation was hassle-free. He was so kind and helpful that he even drove us to and fro from our NY Eve dinner when we could not find an Uber that late in the night. We visited Monteverde, Samara, Rio Celeste, Arenal and San Jose. The accommodations, adventures and transportation all worked out well despite some minor hiccups. We all wished we could stay longer .. we were there for 8 days ... Highly recommend CostaRica.com and especially have Alex as your planner. Cheers
Pete
GBAlex is the man! Alex is the man! Communication was outstanding and every travel expectation was exceeded. You will find that Alex loves Costa Rica and proudly showcases all its splendor from an insiders perspective. Don't miss the Rio Celeste waterfall/chocolate tour.