Kaleena Garza
CRNo words for how great this company is! I am truly amazed at how wonderful this company, and specifically Alex, was to work with. Literally everything taken care of for us. Transportation to and from the airport and everything in between, including scheduling Covid testing. Alex was extremely professional, super responsive, and beyond helpful. I really can’t say enough good things. I would recommend them to anyone and everyone! Thank you so much Alex!
Carrie
GBAlex Alex, with Costarica.com, was absolutely wonderful. With only 24 hrs notice he got us drivers lined up for the week and planned all our activities. He had great recommendations of what to do everywhere we went. When we needed restaurant suggestions, he texted me menus and made the reservations. Anytime we wanted more time with whatever we were doing he reassured me to enjoy our vacation and he’d take care of moving our reservation or letting the driver know we needed more time. Each evening Alex texted me the itinerary for the next day and even sent me a photo of our driver and any guides we’d be meeting so we knew what to expect. He was in constant communication and available anytime I needed to ask a question. He absolutely made our trip be worry-free and so much fun. I’m incredibly thankful for his services.
MB
GBSimply the BEST Customer Service. Stop scrolling and reach out to Alex! Alex exceeded all of our expectations! I lead international yoga retreats and work with companies all over the world, and the level of customer service that Alex provided was absolutely top notch. I just returned from a retreat with 13 people. From booking multiple transfers, recommending and booking excursions, Covid tests, to last minute requests... he answered every call with enthusiasm to make our time in Costa Rica pure magic. I've made a new friend in Alex and am already planning another trip to Costa Rica next year. Thank you Alex! Pura Vida!
Chris
GBAlex was a terrific vacation planner Alex was a terrific vacation planner. He requested we stay in contact with him throughout our stay. He would have changed our plans if something didn't go right. We would definitely use him if we were to go back.
Kevin Lee
GBImpeccable attention to detail As someone that has been planning our family vacations for over 30 years, I have never come across a travel planner as organized and thorough as Alex. We gave him a challenge to keep a group of 25 family members happy and he came through with an itinerary that put a smile on everyone's face. But anyone can put an itinerary together on paper. Where Alex and team really shine, is the attention to detail every single day on every single event to make sure that it goes off without a hitch. For Alex and team, this is where they separate themselves from any other travel planner. They make sure that each and every day and event that is planned actually goes off according to plan. Little touches from photos of the transportation drivers to detailed images of event meeting places are provided; it's like having a personal travel concierge with you at all times. For anyone traveling to Costa Rica for any group size, I would highly recommend contacting costarica.com for your needs. For our family, they arranged for transportation, lodging in two places (mountains and on the beach), dining, and tons of activities. At least half of our group has a direct story about how Alex individually helped them with something. This is the second time we have utilized costarica.com for our travel needs in Costa Rica.