Kristi Womack
GBAmazing Service!! I cannot speak highly enough about my experience with Alex and his drivers at Costarica.com. I needed multiple transfers (LIR to Arenal, Monteverde to Tamarindo, Tamarindo to LIR and LIR to Tamarindo). Alex was in constant contact and coordinated everything perfectly, even when I would ask for slight time changes. The van was clean, comfortable and our driver Allen (who we loved) went the extra mile, providing water and stopping to allow us to take pictures and grab snacks. Allen was always there at least 30 minutes early and never rushed us. Alex also helped to arrange our COVID tests which didn't disrupt our trip. I wish I hadn't already had our tours booked because I would have trusted them with this as well. If you are looking for transfers, look no further. I will definitely use this company every time I return! Thank you, Alex and Allen, for helping to make this a stress free trip!
Karina
GBCosta Rica Review Tours and tour guides were cordial and well informed. The first hotel we were placed in for three nights was mediocre. The food and staff were good, but the bathroom condition and minimal shower water amount and pressure was terrible. My daughter and I were not able to wash our hair because the drip was so limited. The humidity was very high. I know the country is modest, but these are basic essentials. For the price of this package, I am at least expecting a decent shower at the beginning and especially at the end of my long day. For the second hotel, we were told we had a balance. I had to call my point person to speak to the employee. When we arrived at our bedroom, there were only 4 towels and we are a family of 5. She said she would come back with 5th towel, but she never did. The wifi was terrible. I sent my daughter to request towel again, but she never came. I ended up drying myself with a hand towel. Finally, I couldn't set the AC to a higher or lower temperature setting. Therefore, we had to turn it off before we went to sleep and then woke up sweating in the middle of the night.
Kaleena Garza
CRNo words for how great this company is! I am truly amazed at how wonderful this company, and specifically Alex, was to work with. Literally everything taken care of for us. Transportation to and from the airport and everything in between, including scheduling Covid testing. Alex was extremely professional, super responsive, and beyond helpful. I really can’t say enough good things. I would recommend them to anyone and everyone! Thank you so much Alex!
Pete
GBAlex is the man! Alex is the man! Communication was outstanding and every travel expectation was exceeded. You will find that Alex loves Costa Rica and proudly showcases all its splendor from an insiders perspective. Don't miss the Rio Celeste waterfall/chocolate tour.
Evan Burton
GBAlex helped to arrange our trip and we… Alex helped to arrange our trip and we found him to be extremely patient and accommodating every step of the way. He took the time to speak with me to assess what my wife and I enjoy about our vacations. He had great ideas/suggestions that were relevant to our interests. On the way in to Costa Rica, we had to deal with a flight cancellation and multiple delays. Alex was following our travel updates and made sure we had a ride from the airport at midnight when we finally landed. He maintained regular contact and was meticulous in the arrangement of our transportation, lodging, and excursions. Everything went smoothly and I will be calling him in the future when we plan our return trip. This company and Alex helped to make our 7 year wedding anniversary an amazing experience that we will never forget! If you're considering a trip to Costa Rica I highly recommend that you reach out to Alex as I know he will go out of his way to make sure you have a memorable and exciting experience!