Costa Rica Review Tours and tour guides were cordial and well informed. The first hotel we were placed in for three nights was mediocre. The food and staff were good, but the bathroom condition and minimal shower water amount and pressure was terrible. My daughter and I were not able to wash our hair because the drip was so limited. The humidity was very high. I know the country is modest, but these are basic essentials. For the price of this package, I am at least expecting a decent shower at the beginning and especially at the end of my long day. For the second hotel, we were told we had a balance. I had to call my point person to speak to the employee. When we arrived at our bedroom, there were only 4 towels and we are a family of 5. She said she would come back with 5th towel, but she never did. The wifi was terrible. I sent my daughter to request towel again, but she never came. I ended up drying myself with a hand towel. Finally, I couldn't set the AC to a higher or lower temperature setting. Therefore, we had to turn it off before we went to sleep and then woke up sweating in the middle of the night.

Alex Alex, with Costarica.com, was absolutely wonderful. With only 24 hrs notice he got us drivers lined up for the week and planned all our activities. He had great recommendations of what to do everywhere we went. When we needed restaurant suggestions, he texted me menus and made the reservations. Anytime we wanted more time with whatever we were doing he reassured me to enjoy our vacation and he’d take care of moving our reservation or letting the driver know we needed more time. Each evening Alex texted me the itinerary for the next day and even sent me a photo of our driver and any guides we’d be meeting so we knew what to expect. He was in constant communication and available anytime I needed to ask a question. He absolutely made our trip be worry-free and so much fun. I’m incredibly thankful for his services.

Our experience with costarica.com has… Our experience with costarica.com has been amazing. I cannot talk enough of the help and assistance we got throughout our trip. Alex has been marvellous and at times went beyond the call of duty. He arranged our trip and was there 24/7 to answer our queries. He went out of his way to help us out of a tricky situation. We got stuck with flat tyres on our way to airport. He somehow managed to get us roadside assistance to get us to the airport on time. He even monitored our drive so we don’t get lost, and that was on a sunday evening. He managed to book us for sightseeing at last minute and did not worry about last minute changes. I really can’t talk enough about him and costarica.com. I would definitely book with him again And would definitely recommend using their services. I rate them 6 🌟

Alex is the man! Alex is the man! Communication was outstanding and every travel expectation was exceeded. You will find that Alex loves Costa Rica and proudly showcases all its splendor from an insiders perspective. Don't miss the Rio Celeste waterfall/chocolate tour.

The transportation company was exceptional. The transportation company was in constant contact with me about my trip and provided all the information about the driver and vehicle and license plate. I felt safe and the driver was waiting for us on time for each trip. I highly recommend using this company for all your transport!