ansi thaya
GBThis company is fraud This company is fraud. Pls don't book. They take money saying they represent all airlines lol. Their service numbers too they mention major airlines
Karen Bogel
GBGreat customer service I was very satisfied with the assistance provided by Martin. He understood my concerns and clearly explained the situation. I was impressed that he made a follow-up call to confirm that I was able to proceed as requested. Thank you Martin for your time and expertise.
Elizabeth Anderson
GBDear Mr Ben Davis Dear Mr. Ben Davis Thank you for all your patience and valuable customer service. Our experience in booking our flight was very pleasant, you made it very clear and easy for us to understand. I look foward to booking future flights with you. Sincerely, Dennis and Elizabeth Gallagher 845-705-0782
Penelope
CAAirline Seat Change Fee Recently we tried to call Lufthansa to upgrade our seats from Premium Economy to Preferred Premium Economy on a flight from Vancouver to Frankfurt. We ended up dealing with Skyhikes and there was confusion about the change and we were charged a fee .We spoke to Charles Green, a Supervisor who was professional and very helpful. He arranged for us to be reimbursed the full amount
Perennial Project
GBUnited Airlines inept and unprofessional phone assistant….The attendant wasn’t initially… The attendant wasn’t initially responsive to my situation, and when I asked for management to pick up the call, he said they wouldn’t help me either. When I insisted that he connect me, he put me on hold and then came back on the call and suddenly was able to help me by re-booking my flight. as if that wasn’t enough, he then wasn’t wanting to help me with his seat assignment until I filled out this survey. He asked two or possibly three times that I give him a five star review. I have never been asked so intently by anyone to fill out a survey nor have it made conditional to receiving further help. Clearly this guy knew something about his behavior be off.