I wish I could give Neil more stars I wish I could give Neil more stars! He went out of his way to find a way to help me out of an unfortunate situation. He was polite, resourceful and very professional. I cannot say enough wonderful things about him and you are lucky to have him on your team!

United Airlines inept and unprofessional phone assistant….The attendant wasn’t initially… The attendant wasn’t initially responsive to my situation, and when I asked for management to pick up the call, he said they wouldn’t help me either. When I insisted that he connect me, he put me on hold and then came back on the call and suddenly was able to help me by re-booking my flight. as if that wasn’t enough, he then wasn’t wanting to help me with his seat assignment until I filled out this survey. He asked two or possibly three times that I give him a five star review. I have never been asked so intently by anyone to fill out a survey nor have it made conditional to receiving further help. Clearly this guy knew something about his behavior be off.

We are so Thankful for Ben Davis… We are so very thankful for Ben Davis and the thoughtful, and professional support he provided when my friend's plane trip home with another airline was rerouted, then delayed, finally due to circumstances beyond her control-- she could not make that flight. After much frustration and lack of assistance from the other airline, I was able to visit with Mr. Davis who was most helpful in helping us acquire another ticket for my dear friend, Helga. We have not seen each other in more than 20 years-- we spent 2 wonderful weeks reminiscing and renewing our friendship- yet the events of her flight debacle almost ruined that- however, Mr. Davis with his help and reassance provided us a glorious close to our time of reunion. She now home safe & sound in Holland. Thank you so much Mr. Ben Davis! Elizabeth Ann Stewart & Helga Wilhelm

Thank you, Maria! Maria is a superb example of all of the great things that your company does to help others. My tickets had not been issued because the flight had not been scheduled. She researched the issue all day long! Her patience with me was phenomenal! I couldn't have asked for a better person. She was consistently persistent in finding the best plan for me! I really appreciate Maria for her courtesy and knowledge! Thanks! Jill

Max was wonderfully helpful! Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation fee" when u bought my tickets almost a month earlier with no mention of a fee 😹 Cheers, Max! I hope they pay you well!