Eden at skyhikes Eden at skyhikes was truly one of the best workers I have ever met. After having an awful time with another airline, he helped me fix something that could’ve ruined a plan that was a year in the making. I cannot express how thankful I am that I got him as my representative today. Thank you Eden!

Great Customer service and compassion It was a terrible experience that I had to cancel my flight due to unexpected death In family,not expected at all. Anna was very compassionate and understand that I couldn't pay upgrade fee to cancel. She talked and then I talked to her supervisor, he was also compassionate and understood I didn't have funds. So they waived the fee and let me cancel. Never could I imagine this death happening but good to know kind compassion still exist. GOD Bless you Anna

Excellent, Excellent Service!!! Your company and agents are during… Your company and agents are during everything right. I recently had a death in the family. Neil assisted me with changing my flight plans. He was kind, considerate, very respectful, and most of all extremely patient and knowledgeable. He stayed on the line until I received my confirmation email regarding the changes and broadening passes.

Sean Parker is my hero Sean Parker is my hero. In a very difficult situation with a large dog and a child with mental illness, Sean got the job done! He worked with me every day for seven days with many changes to the reservations to bring my daughter home from California to Florida in a hurricane no less. He’s the best. He never let me down. He was always there for every minute of this ever changing dynamic. Ten amazing stars for his customer service and getting the job done.

We are so Thankful for Ben Davis… We are so very thankful for Ben Davis and the thoughtful, and professional support he provided when my friend's plane trip home with another airline was rerouted, then delayed, finally due to circumstances beyond her control-- she could not make that flight. After much frustration and lack of assistance from the other airline, I was able to visit with Mr. Davis who was most helpful in helping us acquire another ticket for my dear friend, Helga. We have not seen each other in more than 20 years-- we spent 2 wonderful weeks reminiscing and renewing our friendship- yet the events of her flight debacle almost ruined that- however, Mr. Davis with his help and reassance provided us a glorious close to our time of reunion. She now home safe & sound in Holland. Thank you so much Mr. Ben Davis! Elizabeth Ann Stewart & Helga Wilhelm