Dear Mr Ben Davis Dear Mr. Ben Davis Thank you for all your patience and valuable customer service. Our experience in booking our flight was very pleasant, you made it very clear and easy for us to understand. I look foward to booking future flights with you. Sincerely, Dennis and Elizabeth Gallagher 845-705-0782

Max was wonderfully helpful! Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation fee" when u bought my tickets almost a month earlier with no mention of a fee 😹 Cheers, Max! I hope they pay you well!

Great customer service I called about seats and aircraft changes for my upcoming flight in July. I talk to a representative name, Anna. She was very understanding and listened to my concerns. She immediately help me with my issues in a very professional way. She was courteous, kind and immediately made me feel very comfortable about the changes that was needed. Anna has excellent customers service skills. I will be doing more business with United Airlines in the near future. I like to say thank you to Anna and United Airlines for the great service!!!

Thank you, Maria! Maria is a superb example of all of the great things that your company does to help others. My tickets had not been issued because the flight had not been scheduled. She researched the issue all day long! Her patience with me was phenomenal! I couldn't have asked for a better person. She was consistently persistent in finding the best plan for me! I really appreciate Maria for her courtesy and knowledge! Thanks! Jill

Great Customer service and compassion It was a terrible experience that I had to cancel my flight due to unexpected death In family,not expected at all. Anna was very compassionate and understand that I couldn't pay upgrade fee to cancel. She talked and then I talked to her supervisor, he was also compassionate and understood I didn't have funds. So they waived the fee and let me cancel. Never could I imagine this death happening but good to know kind compassion still exist. GOD Bless you Anna