Hats off to Max Ford!!! Hats off to Max Ford!!! My friend is handicapped, being legally blind and having difficulty walking. I was traveling from Las Vegas connecting in NY to my destination. My friend was boarding in NY, I had planned my trip in a manner I could sit with him and assist him when we arrived at our final destination. Due to a change in planes our seating choices were changed. Max Ford, your agent, was able to make arrangements for us to sit together in Premium seating at a very reasonable price. He took as much time as needed to make this happen.

We are so Thankful for Ben Davis… We are so very thankful for Ben Davis and the thoughtful, and professional support he provided when my friend's plane trip home with another airline was rerouted, then delayed, finally due to circumstances beyond her control-- she could not make that flight. After much frustration and lack of assistance from the other airline, I was able to visit with Mr. Davis who was most helpful in helping us acquire another ticket for my dear friend, Helga. We have not seen each other in more than 20 years-- we spent 2 wonderful weeks reminiscing and renewing our friendship- yet the events of her flight debacle almost ruined that- however, Mr. Davis with his help and reassance provided us a glorious close to our time of reunion. She now home safe & sound in Holland. Thank you so much Mr. Ben Davis! Elizabeth Ann Stewart & Helga Wilhelm

Max was wonderfully helpful! Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation fee" when u bought my tickets almost a month earlier with no mention of a fee 😹 Cheers, Max! I hope they pay you well!

Sean Parker is my hero Sean Parker is my hero. In a very difficult situation with a large dog and a child with mental illness, Sean got the job done! He worked with me every day for seven days with many changes to the reservations to bring my daughter home from California to Florida in a hurricane no less. He’s the best. He never let me down. He was always there for every minute of this ever changing dynamic. Ten amazing stars for his customer service and getting the job done.

Maya the great ! Since I had a 11 hour flight to Honolulu , Maya got me a comfort + seat , which was so helpful to me , as I have a bad back . She was ever so polite , efficient , helpful and professional . Truly , a great person to work with ! Thank you Maya for being so nice to me . Congrats on your work ethic !