I wish I could give Neil more stars I wish I could give Neil more stars! He went out of his way to find a way to help me out of an unfortunate situation. He was polite, resourceful and very professional. I cannot say enough wonderful things about him and you are lucky to have him on your team!

Great customer service I was very satisfied with the assistance provided by Martin. He understood my concerns and clearly explained the situation. I was impressed that he made a follow-up call to confirm that I was able to proceed as requested. Thank you Martin for your time and expertise.

Airline Seat Change Fee Recently we tried to call Lufthansa to upgrade our seats from Premium Economy to Preferred Premium Economy on a flight from Vancouver to Frankfurt. We ended up dealing with Skyhikes and there was confusion about the change and we were charged a fee .We spoke to Charles Green, a Supervisor who was professional and very helpful. He arranged for us to be reimbursed the full amount

Sean Parker is my hero Sean Parker is my hero. In a very difficult situation with a large dog and a child with mental illness, Sean got the job done! He worked with me every day for seven days with many changes to the reservations to bring my daughter home from California to Florida in a hurricane no less. He’s the best. He never let me down. He was always there for every minute of this ever changing dynamic. Ten amazing stars for his customer service and getting the job done.

This company is fraud This company is fraud. Pls don't book. They take money saying they represent all airlines lol. Their service numbers too they mention major airlines