Dorothy Rene Grimes
GBMax was wonderfully helpful! Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation fee" when u bought my tickets almost a month earlier with no mention of a fee 😹 Cheers, Max! I hope they pay you well!
Jill Kercher
GBThank you, Maria! Maria is a superb example of all of the great things that your company does to help others. My tickets had not been issued because the flight had not been scheduled. She researched the issue all day long! Her patience with me was phenomenal! I couldn't have asked for a better person. She was consistently persistent in finding the best plan for me! I really appreciate Maria for her courtesy and knowledge! Thanks! Jill
Leena El Mays
GBNick Nelson is the most amazing Nick Nelson is the most amazing, honest, transparent, helpful, patient, & respectful agent I have ever dealt with an airline agency! Thank you sooo much for all the help and hood advice booking tickets !! God bless !
Perennial Project
GBUnited Airlines inept and unprofessional phone assistant….The attendant wasn’t initially… The attendant wasn’t initially responsive to my situation, and when I asked for management to pick up the call, he said they wouldn’t help me either. When I insisted that he connect me, he put me on hold and then came back on the call and suddenly was able to help me by re-booking my flight. as if that wasn’t enough, he then wasn’t wanting to help me with his seat assignment until I filled out this survey. He asked two or possibly three times that I give him a five star review. I have never been asked so intently by anyone to fill out a survey nor have it made conditional to receiving further help. Clearly this guy knew something about his behavior be off.
Elizabeth Anderson
GBDear Mr Ben Davis Dear Mr. Ben Davis Thank you for all your patience and valuable customer service. Our experience in booking our flight was very pleasant, you made it very clear and easy for us to understand. I look foward to booking future flights with you. Sincerely, Dennis and Elizabeth Gallagher 845-705-0782