Sean Parker is my hero Sean Parker is my hero. In a very difficult situation with a large dog and a child with mental illness, Sean got the job done! He worked with me every day for seven days with many changes to the reservations to bring my daughter home from California to Florida in a hurricane no less. He’s the best. He never let me down. He was always there for every minute of this ever changing dynamic. Ten amazing stars for his customer service and getting the job done.

Excellent, Excellent Service!!! Your company and agents are during… Your company and agents are during everything right. I recently had a death in the family. Neil assisted me with changing my flight plans. He was kind, considerate, very respectful, and most of all extremely patient and knowledgeable. He stayed on the line until I received my confirmation email regarding the changes and broadening passes.

Great customer service I was very satisfied with the assistance provided by Martin. He understood my concerns and clearly explained the situation. I was impressed that he made a follow-up call to confirm that I was able to proceed as requested. Thank you Martin for your time and expertise.

Hats off to Max Ford!!! Hats off to Max Ford!!! My friend is handicapped, being legally blind and having difficulty walking. I was traveling from Las Vegas connecting in NY to my destination. My friend was boarding in NY, I had planned my trip in a manner I could sit with him and assist him when we arrived at our final destination. Due to a change in planes our seating choices were changed. Max Ford, your agent, was able to make arrangements for us to sit together in Premium seating at a very reasonable price. He took as much time as needed to make this happen.

Eden is the best tech expert I have… Edon is the best tech expert I have ever worked with from any company I have traveled with, he js thvery dilgent doing his work and does itvwith very much confidence so as not to make a customer nervous and not trusting what he does and knows all the tricks to yiur trade!!!! What an asset to yiur organization he is!!! Please please 🙏 reward him in any way you can he spent hours with me on the phone and went above and beyond EXCELLENT CUSTOMER SERVICE 👏 👌 😊 THANK YOU ONCE AGAIN EDEN