Eden is the best tech expert I have… Edon is the best tech expert I have ever worked with from any company I have traveled with, he js thvery dilgent doing his work and does itvwith very much confidence so as not to make a customer nervous and not trusting what he does and knows all the tricks to yiur trade!!!! What an asset to yiur organization he is!!! Please please 🙏 reward him in any way you can he spent hours with me on the phone and went above and beyond EXCELLENT CUSTOMER SERVICE 👏 👌 😊 THANK YOU ONCE AGAIN EDEN

Great customer service I was very satisfied with the assistance provided by Martin. He understood my concerns and clearly explained the situation. I was impressed that he made a follow-up call to confirm that I was able to proceed as requested. Thank you Martin for your time and expertise.

Hats off to Max Ford!!! Hats off to Max Ford!!! My friend is handicapped, being legally blind and having difficulty walking. I was traveling from Las Vegas connecting in NY to my destination. My friend was boarding in NY, I had planned my trip in a manner I could sit with him and assist him when we arrived at our final destination. Due to a change in planes our seating choices were changed. Max Ford, your agent, was able to make arrangements for us to sit together in Premium seating at a very reasonable price. He took as much time as needed to make this happen.

Dear Mr Ben Davis Dear Mr. Ben Davis Thank you for all your patience and valuable customer service. Our experience in booking our flight was very pleasant, you made it very clear and easy for us to understand. I look foward to booking future flights with you. Sincerely, Dennis and Elizabeth Gallagher 845-705-0782

Great Customer service and compassion It was a terrible experience that I had to cancel my flight due to unexpected death In family,not expected at all. Anna was very compassionate and understand that I couldn't pay upgrade fee to cancel. She talked and then I talked to her supervisor, he was also compassionate and understood I didn't have funds. So they waived the fee and let me cancel. Never could I imagine this death happening but good to know kind compassion still exist. GOD Bless you Anna