Airline Seat Change Fee Recently we tried to call Lufthansa to upgrade our seats from Premium Economy to Preferred Premium Economy on a flight from Vancouver to Frankfurt. We ended up dealing with Skyhikes and there was confusion about the change and we were charged a fee .We spoke to Charles Green, a Supervisor who was professional and very helpful. He arranged for us to be reimbursed the full amount

Eden at skyhikes Eden at skyhikes was truly one of the best workers I have ever met. After having an awful time with another airline, he helped me fix something that could’ve ruined a plan that was a year in the making. I cannot express how thankful I am that I got him as my representative today. Thank you Eden!

Eden is the best tech expert I have… Edon is the best tech expert I have ever worked with from any company I have traveled with, he js thvery dilgent doing his work and does itvwith very much confidence so as not to make a customer nervous and not trusting what he does and knows all the tricks to yiur trade!!!! What an asset to yiur organization he is!!! Please please 🙏 reward him in any way you can he spent hours with me on the phone and went above and beyond EXCELLENT CUSTOMER SERVICE 👏 👌 😊 THANK YOU ONCE AGAIN EDEN

I wish I could give Neil more stars I wish I could give Neil more stars! He went out of his way to find a way to help me out of an unfortunate situation. He was polite, resourceful and very professional. I cannot say enough wonderful things about him and you are lucky to have him on your team!

Excellent, Excellent Service!!! Your company and agents are during… Your company and agents are during everything right. I recently had a death in the family. Neil assisted me with changing my flight plans. He was kind, considerate, very respectful, and most of all extremely patient and knowledgeable. He stayed on the line until I received my confirmation email regarding the changes and broadening passes.