We Thank Ben of Skyhikes for spending…so much time in sorting our new changed flights out. We Thank Ben of Skyhikes for spending most of his day to change our flights with JetBlue which he originally made on our behalf back in March. He showed once again his professionalism and dedication in performing his duties to give us what we required. He is an asset to Skyhikes. We would certainly recommend him to our friends not only in the USA but here in Spain. Many Thanks Ben.

Sean Parker is my hero Sean Parker is my hero. In a very difficult situation with a large dog and a child with mental illness, Sean got the job done! He worked with me every day for seven days with many changes to the reservations to bring my daughter home from California to Florida in a hurricane no less. He’s the best. He never let me down. He was always there for every minute of this ever changing dynamic. Ten amazing stars for his customer service and getting the job done.

We are so Thankful for Ben Davis… We are so very thankful for Ben Davis and the thoughtful, and professional support he provided when my friend's plane trip home with another airline was rerouted, then delayed, finally due to circumstances beyond her control-- she could not make that flight. After much frustration and lack of assistance from the other airline, I was able to visit with Mr. Davis who was most helpful in helping us acquire another ticket for my dear friend, Helga. We have not seen each other in more than 20 years-- we spent 2 wonderful weeks reminiscing and renewing our friendship- yet the events of her flight debacle almost ruined that- however, Mr. Davis with his help and reassance provided us a glorious close to our time of reunion. She now home safe & sound in Holland. Thank you so much Mr. Ben Davis! Elizabeth Ann Stewart & Helga Wilhelm

Great customer service I was very satisfied with the assistance provided by Martin. He understood my concerns and clearly explained the situation. I was impressed that he made a follow-up call to confirm that I was able to proceed as requested. Thank you Martin for your time and expertise.

United Airlines inept and unprofessional phone assistant….The attendant wasn’t initially… The attendant wasn’t initially responsive to my situation, and when I asked for management to pick up the call, he said they wouldn’t help me either. When I insisted that he connect me, he put me on hold and then came back on the call and suddenly was able to help me by re-booking my flight. as if that wasn’t enough, he then wasn’t wanting to help me with his seat assignment until I filled out this survey. He asked two or possibly three times that I give him a five star review. I have never been asked so intently by anyone to fill out a survey nor have it made conditional to receiving further help. Clearly this guy knew something about his behavior be off.