Jill Kercher
GBThank you, Maria! Maria is a superb example of all of the great things that your company does to help others. My tickets had not been issued because the flight had not been scheduled. She researched the issue all day long! Her patience with me was phenomenal! I couldn't have asked for a better person. She was consistently persistent in finding the best plan for me! I really appreciate Maria for her courtesy and knowledge! Thanks! Jill
Alex
GBEden at skyhikes Eden at skyhikes was truly one of the best workers I have ever met. After having an awful time with another airline, he helped me fix something that could’ve ruined a plan that was a year in the making. I cannot express how thankful I am that I got him as my representative today. Thank you Eden!
Donna Desisto
GBSean Parker is my hero Sean Parker is my hero. In a very difficult situation with a large dog and a child with mental illness, Sean got the job done! He worked with me every day for seven days with many changes to the reservations to bring my daughter home from California to Florida in a hurricane no less. He’s the best. He never let me down. He was always there for every minute of this ever changing dynamic. Ten amazing stars for his customer service and getting the job done.
Dorothy Rene Grimes
GBMax was wonderfully helpful! Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation fee" when u bought my tickets almost a month earlier with no mention of a fee 😹 Cheers, Max! I hope they pay you well!
Perennial Project
GBUnited Airlines inept and unprofessional phone assistant….The attendant wasn’t initially… The attendant wasn’t initially responsive to my situation, and when I asked for management to pick up the call, he said they wouldn’t help me either. When I insisted that he connect me, he put me on hold and then came back on the call and suddenly was able to help me by re-booking my flight. as if that wasn’t enough, he then wasn’t wanting to help me with his seat assignment until I filled out this survey. He asked two or possibly three times that I give him a five star review. I have never been asked so intently by anyone to fill out a survey nor have it made conditional to receiving further help. Clearly this guy knew something about his behavior be off.