Frances Johnson
GBExcellent, Excellent Service!!! Your company and agents are during⦠Your company and agents are during everything right. I recently had a death in the family. Neil assisted me with changing my flight plans. He was kind, considerate, very respectful, and most of all extremely patient and knowledgeable. He stayed on the line until I received my confirmation email regarding the changes and broadening passes.
Dorothy Rene Grimes
GBMax was wonderfully helpful! Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation fee" when u bought my tickets almost a month earlier with no mention of a fee š¹ Cheers, Max! I hope they pay you well!
Alex
GBEden at skyhikes Eden at skyhikes was truly one of the best workers I have ever met. After having an awful time with another airline, he helped me fix something that couldāve ruined a plan that was a year in the making. I cannot express how thankful I am that I got him as my representative today. Thank you Eden!
Karen Bogel
GBGreat customer service I was very satisfied with the assistance provided by Martin. He understood my concerns and clearly explained the situation. I was impressed that he made a follow-up call to confirm that I was able to proceed as requested. Thank you Martin for your time and expertise.
Penelope
CAAirline Seat Change Fee Recently we tried to call Lufthansa to upgrade our seats from Premium Economy to Preferred Premium Economy on a flight from Vancouver to Frankfurt. We ended up dealing with Skyhikes and there was confusion about the change and we were charged a fee .We spoke to Charles Green, a Supervisor who was professional and very helpful. He arranged for us to be reimbursed the full amount