EXCELLENT SERVICE!! This by far the friendliest taxi service I have experienced in a long time. I will be recommending them to all of my friends. Thanks so much for providing us a great riding experience!!

always reliable, on time and friendly service I was lucky to find Charlene's when looking for an airport service in Durham. I have needed to travel to Durham quite a bit recently for family issues and I knew I could always rely on them. Great value, timely and reliable service, great follow up and confirmations. I enjoyed learning the history of the drivers, very engaging.

Professional, dependable and couteous transportation services you can trust. We have relied on CSR for their competitive transportation services over the past 3 years. CSR's customer focus is always professional, safe, friendly and flexible. Their online billing system allows for reliable, quick and secure payment options. Our drivers have always been prompt, courteous and flexible in meeting our needs including a wake-up call, driver name and number for coordinating location and exact time of pick-up and return services.

excellent service, very accomodating my flight into Raleigh arrived almost 45 minutes early and the driver was already waiting for me. very nice and great driver. my meeting ended almost an hour early and the driver was able to pick me up early. very pleased with the service. would definitely use Charlene's Safe Ride again without hesitation.

Does the Job The representative taking reservations was not the most professional of people. She was slightly rude and her demeanor can greatly "put off" many potential customers. Also, for Duke students, it should be emphasized that the $30 is only between Duke and RDU. I think it would be a greater service if Charlene's did not cheap out on giving students rides to Belmont/places close to campus. I will be looking for other cab services.