Excellent service Just wanted to place on record our appreciation for the service provided. The Drivers were courteous and on time. We as parents sending kids from other end of the world- Philippines- worry and are very anxious- because of Organisations like yours, you ease our anxiety. Thank you again.

Service Good, website terrible Don't try and book anything on line - you cannot do it. First it was a wildly incorrect amount ($3700 to travel from Durham to RDU), that was corrected and now it asks for information that it not on the form (your email) or has been done (accept terms).

Excellent What really makes a difference with Charlene's is their dispatchers: all are polite, very friendly and attentive. Jen, the daytime dispatcher, was very kind while patiently answering my questions, booking my reservation and taking my credit card payment. Besides that, I received a great service from the driver. Even complimentary bottled water and a wakeup up early morning! Highly recommended service1

Professional and prompt Great service! My driver called me beforehand to let me know he would be waiting and gave me his personal cell number. The driver was 10 minutes early to pick me up. He helped me with my bags and the cab was clean which is called big plus for me. I liked the personal service and I felt like a vip. I have tried several other taxi companies in the past and was not impressed. I am glad I found this company and I will be using csr exclusively from now on. Would recommend to anyone!

Reliable and would definitely use again Super easy way to make reservation, driver was very nice and got us to the airport for a lower price than any other competitor.