Always My First Choice When I need a taxi, I always contact Charlene's Safe Ride. Over the years, they have consistently provided reliable, courteous service. Their drivers are on time, helpful with baggage and take the most efficient routes. Their website is excellent and allows one to reserve and pay for the ride in advance if desired. Someone calls to verify so there is no confusion. I recommend this taxi service to all of my friends and family.

Perfection The kind, prompt, articulate lady driver was a joy. Patient helpful... a fun and relaxed professional ride. Highly recommend!

2am pick up with water and all! I had a wonderful time with Charlene's Safe Ride. My driver brought water and a soda for me after a long trip. Was thankful to find such a wonderful company for an early morning ride.

Does the Job The representative taking reservations was not the most professional of people. She was slightly rude and her demeanor can greatly "put off" many potential customers. Also, for Duke students, it should be emphasized that the $30 is only between Duke and RDU. I think it would be a greater service if Charlene's did not cheap out on giving students rides to Belmont/places close to campus. I will be looking for other cab services.

Only SUPER-POSITIVE surprises I definitely recommend Charlene's Safe Ride to anyone. I used it to reach RDU airport and also on my way back. I really can't find anything negative in the service they offered. They were super-efficient in managing my trip even thought I don't have a phone number. Quick and kind e-mail responses, efficient chat service, friendly taxi drivers PERFECTLY on time (even in advance), safe ride, clean cabs, possibility of paying via debit card with receipts e-mailed instantaneously, no surprises on the taxi fare (30$ dollars no matter on traffic). If you don't belive me, try it!