NYC Fligt fixed my mistake First of all, let me say this; I've never heard of this ticket agency before. However, when I looked at the booking sites, it showed the most affordable price, but the most important thing was that the customer score was very high. Now I understand why it is high. I made a mistake while planning my flight and that's how I bought my ticket. Despite this, customer representative Greyson understood the situation and took care of it immediately. He managed the process step by step and eventually did many of the procedures on my behalf. I bought tickets from many sites, but here you have nothing to do with the site, application etc. Those who contact you are very professional, communication oriented, and also kind. Thank you for your help Greyson...

Exceptional customer service support from Jason V… The customer service that Jason V provided was outstanding! He thoroughly engaged throughout the process and made the plane ticket purchase seamless and painless. Kudos to Jason V for a job well done! I look forward to purchasing future airfare with Hop2 Travel, and hopefully have Jason V to walk me through again.

Booking difficulties I had a lot of difficulty booking a flight - no one's fault at your company - and everyone I worked with was excellent - Charlie, Emma and Tyson. Although I couldn't give Tyson all the information he requested in order to look into my booking, he still found it and discovered all my issues had been resolved. He then provided me with helpful, reassuring links and made certain I was satisfied. You have a well-trained, eager to please staff of whom you should be exceedingly proud. Please reward them all.

Zaya was very professional Zaya was very professional. She attended to all our needs and has provided us with an excellent flight at an excellent price.

First Class Customer Service Charisma who has been a great help in booking my flights and she goes above and beyond her role. This experience and service in booking and taking this trip was first class. It was easy to book, the emailed ticket I received were clear and on time. Charisma helped me throughout this booking and I really appreciate her presence. I certainly recommend your business to our friends in the future and you deserve an appreciation as first class as well. Thank you Charisma!