NYC Fligt fixed my mistake First of all, let me say this; I've never heard of this ticket agency before. However, when I looked at the booking sites, it showed the most affordable price, but the most important thing was that the customer score was very high. Now I understand why it is high. I made a mistake while planning my flight and that's how I bought my ticket. Despite this, customer representative Greyson understood the situation and took care of it immediately. He managed the process step by step and eventually did many of the procedures on my behalf. I bought tickets from many sites, but here you have nothing to do with the site, application etc. Those who contact you are very professional, communication oriented, and also kind. Thank you for your help Greyson...

Overcharged and Unfulfilled: A Disappointing Experience with Hop2 I recently booked a flight from Houston to Izmir through Hop2 and decided to upgrade to a preferred seat for an additional $88. However, upon checking Lufthansa’s own website, I discovered that the same seat was available for only $66. Not only was the seat still open for purchase, but it also became clear that Hop2 had not finalized my reservation. This experience has shown a lack of transparency and overcharging by Hop2, leading me to question their reliability and honesty. It’s crucial to trust your travel provider, and unfortunately, based on this experience, I cannot recommend Hop2 as a trustworthy option.

Zaya was very professional Zaya was very professional. She attended to all our needs and has provided us with an excellent flight at an excellent price.

I just want to say that Malik’s service… I just want to say that Malik’s service is AMAZING! He worked with me for more than an hr and kept searching flights for me. He explained all the options to me in detailed. I even made a mistake booking my flight and I panicked that I will lose my money but Malik was able to resolve my issue. I am really satisfied with his service and cant Thank him enough.

Booking difficulties I had a lot of difficulty booking a flight - no one's fault at your company - and everyone I worked with was excellent - Charlie, Emma and Tyson. Although I couldn't give Tyson all the information he requested in order to look into my booking, he still found it and discovered all my issues had been resolved. He then provided me with helpful, reassuring links and made certain I was satisfied. You have a well-trained, eager to please staff of whom you should be exceedingly proud. Please reward them all.