Beautiful resort Picture perfect!! The resort was clean, rooms were cleaned and kept tidy. The pools were cleaned daily, and they're huge salt water pools. We found chairs easily at any time of day which is rare in my opinion, it was such a large resort that it never felt crowded. The food was delicious, and as a Plant Based person I was able to find food easily. The walk from the room, to the pools, bars, restaurants and the ocean is a beautiful trip through the rainforest!! You'll get your steps in! I bought this trip for my Boyfriends birthday and we ended up getting engaged on the trip, so it was a very wonderful experience!! Overall wonderful experience there, I would recomend it!

Booking was so easy and it was the vacation of my dreams! Booking with carefree destinations was seamless and so easy. I was nervous in booking with them since I really didn’t know If I would have to sit through a presentation or hounded by sales people once I got to my destination. This was not the case at all. I landed, was greeted with tequila shots and shuttled to my hotel. The hotel was incredible and the staff was so professional and attentive. I have traveled the world and I have never received this kind of VIP treatment. This vacation was my favorite of them all. If I could give more than five stars I would. 10/10 recommend! You will not be disappointed.

I came across this company via a… I came across this company via a Facebook Ad. I was reluctant of course, since I had no knowledge of them. As the ad crossed my path at the right time (I needed lodging the next week in Puerto Vallarta), and the deal seemed sweet ($499.00 for a week's lodging), I gave the number a call. Spoke with Jennifer and then did some due diligence and it appeared to be legit. Called Jennifer back and paid for the week's reservation. After paying I was transferred to a very helpful woman named Cindy in the reservations department. She further helped to resolve any remaining doubts I had by giving me her direct line and telling me to call her with any problems. After paying, the account is sent to reservations and you wait a couple of days to receive a voucher number by email which then can be redeemed for the appropriate stay at hotel. Bottom line: I had a week's stay at an upscale hotel in Puerto Vallarta that I would never have been able to afford otherwise. Cindy and Jennifer were very responsive to my needs.

Carefree Vacation with Carefree Destinations Amazing customer service and an even better experience on vacation! The resort is simply breathtaking with the numerous pools and the gorgeous beaches. The staff was accommodating and available anytime day or night. Food was affordable and there were so many options. We will never stay at an all-inclusive resort ever again! Thank you Carefree Destinations for helping us enjoy this amazing vacay! We were on a modest budget and this saved us thousands!

Best memories made! It was the best experience ever! My daughter and I made great memories and had a blast. The resort was beautiful and well worth every penny. The service and atmosphere was wonderful. I would love to go back and would definitely use carefree destination again for any of my traveling needs.