The check in process takes a very long… The check in process takes a very long time. The time we entered the premises to getting to our room was about 2-2.5 hrs. The staff is incredible friendly! The grounds are beautiful. It is very expensive, as you can stay at just as nice places for much cheaper and all inclusive.

My family had an amazing time! My family had an amazing time! I was skeptical at first booking and seemed too good of a deal to be true but it turned out great. The agent who helped me explained the process - which resorts, buying & booking. We loved the resort and all the staffs were amazing. We had a great memory that’s one for the books for sure!

Easy Booking Process, Friendly Service - Most Amazing Resort Stay EVER I found this great deal on facebook and even though I initially thought it was a timeshare, I sent a request for more information. I received a call from Jeniffer who helped me plan this for my family and even offered some upgrades. We chose to stay at the Grand Mayan based on her expertise and suggestion and this was the best vacation we have had in a long time. We did not have to attend a presentation and this saved us so much money on traveling with our 4 kids. Thanks Carefree, we can't wait to do it agein.

Beautiful resort Picture perfect!! The resort was clean, rooms were cleaned and kept tidy. The pools were cleaned daily, and they're huge salt water pools. We found chairs easily at any time of day which is rare in my opinion, it was such a large resort that it never felt crowded. The food was delicious, and as a Plant Based person I was able to find food easily. The walk from the room, to the pools, bars, restaurants and the ocean is a beautiful trip through the rainforest!! You'll get your steps in! I bought this trip for my Boyfriends birthday and we ended up getting engaged on the trip, so it was a very wonderful experience!! Overall wonderful experience there, I would recomend it!

Carefree Vacation with Carefree Destinations Amazing customer service and an even better experience on vacation! The resort is simply breathtaking with the numerous pools and the gorgeous beaches. The staff was accommodating and available anytime day or night. Food was affordable and there were so many options. We will never stay at an all-inclusive resort ever again! Thank you Carefree Destinations for helping us enjoy this amazing vacay! We were on a modest budget and this saved us thousands!