A great way to start my vacation The lady I talked to about my reservation, flight and other details that were needed was extremely helpful and friendly. She explained everything very clearly and concisely and gave me time for questions - answering them so I knew exactly what I would be expecting. It was a great experience to deal with such a knowledgeable and friendly person.

Careful of these Destinations... I am not usually one to leave reviews but I feel obligated to other families that will be traveling and possibly using Carefree destinations to share my experience. We are a family of five, Me and my wife and our 3 kids: 5yr old boy, 3yr old girl, and a 5 months old boy. In March 2023, we decided to plan a much needed vacation to Mexico. I saw an ad on Facebook for 7 nights in Mexico for $599. It sounded very intriguing so I called the advertising company, carefree destinations and spoke to one of their agents and she painted their resorts to with Rosy colors saying that I would have the vacation of a lifetime with Vidanta. I was suspicious about the pricing and asked if it was all inclusive buy she said no and she went on to say that she and her 3 teenage boys ate well for the week for less than $500! I was sold. if she can feed her teenage boys well for less than $500 then surely I could feed my 5 and 3 year old well. We love Mexico for 2 things: Beach and affordable good food. I bought a voucher from her and We decided to go to Vidanta Riviera maya. A few days later, I decided to verify what she told me by looking up the resort and looking at the menus. When I looked at the menus, I was shocked. This is what I suspected. It felt like a tourist trap scam. “Get those foreigners into your difficult to leave resort and charge them whatever you want for everything!” To feed all of us at their cheapest restaurant, would cost at least $100 per meal. What the heck that’s more expensive than in the US! A quesadilla was $13, cheese and Tortilla…freakin’ cheese and tortilla. I decided to call carefree destinations and tell them I would like to cancel the voucher as this was false advertising. The once nice and helpful representative was determined to refuse me cancelling now that I had found out the truth. She said the voucher is “non refundable”. When I referred to the menu and asked her about the measly $500 that she told me she spent and calculated with her that it would be closer to $1400 if we are only at the resort, she quickly said that “I was only sharing my experience and I was not that you will have the same experience”! I was furious and demanded my money back. She refused. I told her, I would ask for a chargeback and she said good luck with that. We have your recording agreeing to a non refundable voucher. I will leave that statement for your judgement to decide if you want to give your money to this company. We could not get our money via charge back from our bank so we decided to go so we would not lose our voucher money for nothing. Sure enough, my suspensions were confirmed. Vidanta was a tourist trap with exorbitant prices, even more expensive than the US and we had to shop for our groceries at the grocery store and make most of our meals or go to restaurants in town so I wouldn't have to get a second job to pay for this trip when we come back! Do business with this company at your risk and do not trust their claims. Verify for yourself before booking a voucher with them. Carefree Destinations lol they should be called Careful of these Destinations!

Best memories made! It was the best experience ever! My daughter and I made great memories and had a blast. The resort was beautiful and well worth every penny. The service and atmosphere was wonderful. I would love to go back and would definitely use carefree destination again for any of my traveling needs.

Beautiful resort Picture perfect!! The resort was clean, rooms were cleaned and kept tidy. The pools were cleaned daily, and they're huge salt water pools. We found chairs easily at any time of day which is rare in my opinion, it was such a large resort that it never felt crowded. The food was delicious, and as a Plant Based person I was able to find food easily. The walk from the room, to the pools, bars, restaurants and the ocean is a beautiful trip through the rainforest!! You'll get your steps in! I bought this trip for my Boyfriends birthday and we ended up getting engaged on the trip, so it was a very wonderful experience!! Overall wonderful experience there, I would recomend it!

Carefree Vacation with Carefree Destinations Amazing customer service and an even better experience on vacation! The resort is simply breathtaking with the numerous pools and the gorgeous beaches. The staff was accommodating and available anytime day or night. Food was affordable and there were so many options. We will never stay at an all-inclusive resort ever again! Thank you Carefree Destinations for helping us enjoy this amazing vacay! We were on a modest budget and this saved us thousands!