Bait and switch Signed up and was offerred "Welcome15%" discount. When I tried to check-out was not applied. Tried to call customer service and got voicemail. Then got email telling me offer not applied to certain brands. Bad experience.

Very pleased with the product Very pleased with the product. Lightweight yet seems very sturdy. I purchased 2 cases in the UK but am concerned they the warranty seems only valid in the USA. Can you advise.

I took a chance on Luggage Online as… I took a chance on Luggage Online as with any online store it can be hit or miss. I was searching for an Osprey Daylight backpack and they can be rather expensive. Don’t get me wrong, they are deserving of the expensive cost. Lo and behold I found the one I wanted at Luggage online and at the BEST price! I was super stoked to purchase it and I can tell you that Luggage Online is a legit website with excellent prices and the shipping is phenomenal!!! I will definitely advise family if they are looking to purchase luggage, backpacks or anything for travel to look at their website first!!! I am very happy with my experience and would rate them 100stars if I could!!!

The luggage came fine The luggage came fine, but I find your site to be practically unfunctional. I wrote and attempted to chat and emailed several times, with no response. It was very frustrating, but the merchandise is fine. The site is very hard to navigate, not user friendly.

My excellent experience with luggage on line was… Mt experience with luggage on line was excellent. The luggage arrived way before it was due. It appears to be an excellent piece of luggage but I won't be using it until mid september Follow Up: I was unable to go on my trip for medical reasons and I needed to return the luggage. I got in touch with them after the 30 day refund window and they very graciously extended the date for my return.