Great purchase experience! I got a review email right after purchase so i was apprehensive about the online purchase, thinking it was a scam site. But the great price and quick shipping was not a scam, just a specialized site. Got shipping notification the next day and received the suitcase within a few days. Love my luxury suitcase. Sorta bummed that they advertise a discount code that wouldn’t work for all purchases, but still the best deal on the market. Thanks!

Excellent Order Experience The particular case I ordered seems either very scare right now, or extremely expensive where I did find it. I was pleasently surprised to find it both in stock and very reasonably priced at L.O. The order acknowledgement, shipping duration and frequent status updates were some of the best I have experienced. The item was in expected new condition and works properly. No surprises, other than there were no surprises. Highly recommended.

Easy Transaction despite mixed online reviews After reading a number of poor reviews about this company I was hesitant about ordering through them, however, it was super smooth. Order->Pay->Easy Tracking->UPS Delivery on time. I will say I reached out to them via chat a couple times with questions and they were not very solution oriented. I also tried calling their phone and no one picked up. So customer service is mixed, but the product is ace.

My excellent experience with luggage on line was… Mt experience with luggage on line was excellent. The luggage arrived way before it was due. It appears to be an excellent piece of luggage but I won't be using it until mid september Follow Up: I was unable to go on my trip for medical reasons and I needed to return the luggage. I got in touch with them after the 30 day refund window and they very graciously extended the date for my return.

Great service and expeditious delivery. Big thumbs up! By mistake I ordered a suitcase combination twice, wasn't aware of it. Half an hour later I received a phone call from Luggage Online to confirm I ordered twice. They corrected the mistake and refunded the money. A day and a half later I received my order (in the Netherlands). Very nice product ( FlightCrew 5 Rollaboard plus Tote) and great customer service!!! I'd give ten stars if possible.