The luggage came fine The luggage came fine, but I find your site to be practically unfunctional. I wrote and attempted to chat and emailed several times, with no response. It was very frustrating, but the merchandise is fine. The site is very hard to navigate, not user friendly.

Bait and switch Signed up and was offerred "Welcome15%" discount. When I tried to check-out was not applied. Tried to call customer service and got voicemail. Then got email telling me offer not applied to certain brands. Bad experience.

My excellent experience with luggage on line was… Mt experience with luggage on line was excellent. The luggage arrived way before it was due. It appears to be an excellent piece of luggage but I won't be using it until mid september Follow Up: I was unable to go on my trip for medical reasons and I needed to return the luggage. I got in touch with them after the 30 day refund window and they very graciously extended the date for my return.

Pleased with Everything I was searching for an It Luggage carry on for under $50, and Luggage Online is where I found it. I first saw it offered by Luggage Online on the Walmart site; I then went to the Luggage Online website to check them out, and there was a 20% off promotion there! I generally use the largest online sellers, so I was a bit hesitant on this, but the experience was absolutely as good if not better. The suitcase is just what I was after. A good transaction.

Very pleased with the product Very pleased with the product. Lightweight yet seems very sturdy. I purchased 2 cases in the UK but am concerned they the warranty seems only valid in the USA. Can you advise.