Great service and expeditious delivery. Big thumbs up! By mistake I ordered a suitcase combination twice, wasn't aware of it. Half an hour later I received a phone call from Luggage Online to confirm I ordered twice. They corrected the mistake and refunded the money. A day and a half later I received my order (in the Netherlands). Very nice product ( FlightCrew 5 Rollaboard plus Tote) and great customer service!!! I'd give ten stars if possible.

TUMI Voyageur Carson Backpack Ordered the TUMI Voyageur Carson Backpack and Sierra (red) backpack. The Tumi fit my back better. I'm 5' and other backpacks were just too long and bulky. Been eying the Tumi for about a year. With the 30% sale, it was still expensive, but seeing that Tumi is "best in class", I believe it will pay for itself in the long run. The bag is stylish, light weight, and I can fit my 12" laptop with no issues. The Tumi has many compartments and pockets for my electronics, and everyday stuff. Overall, I'm satisfied.

The luggage came fine The luggage came fine, but I find your site to be practically unfunctional. I wrote and attempted to chat and emailed several times, with no response. It was very frustrating, but the merchandise is fine. The site is very hard to navigate, not user friendly.

Easy Transaction despite mixed online reviews After reading a number of poor reviews about this company I was hesitant about ordering through them, however, it was super smooth. Order->Pay->Easy Tracking->UPS Delivery on time. I will say I reached out to them via chat a couple times with questions and they were not very solution oriented. I also tried calling their phone and no one picked up. So customer service is mixed, but the product is ace.

I was a little worried that Luggage… I was a little worried that Luggage Online's prices were too good to be true, but I was pleasantly surprised to find out that they are both good and true. I ordered three pieces that are all first quality and beautiful. They arrived quickly and well-packed. The selection is unbelievable. I will never buy luggage anywhere else again. Thank you Luggage Online!