Multiple problems .... Wrong address listed for credit card. Very difficult to find phone number. Office closed at night although website said available 24/7. Website didn’t work for online cancellation. Very difficult to cancel. Charged full amount at time reservation was made instead of initially charging only a small percentage with remainder charged at time of checkout from parking lot, as is done on parking lot website.

Great experience Great experience! Convenient, safe and secure! I was comfortable leaving my truck there, thanks to Blake's reassurance! Thanks Blake! The shuttle to the airport was quick and hassle free!

Picked up in less than 5 minutes and… Picked up in less than 5 minutes and driven to the Southwest departure door in less than 10 minutes. So much more convenient that parking at the airport and walking

Parking Panic We thot my son had completed parking n… We thot my son had completed parking n 1-nite stay, but I, the lil’ ol’ non-techno lady, got an email saying oooops, u didn’t finish- u have 24 hrs. I texted #1 Son who said “Nah, everything’s ok”, but… I tried using the link, but I couldn’t make any sense of it. PANIC BUTTON! Then I saw a phone number and Corey at the front desk very kindly and gently transferred me to Cheryl in the parking office. Cheryl was amazing! She told me I wasn’t technologically disabled, I shouldn’t say that, she had such a great laugh, she put me at ease, and she walked me through the link and now my darling n I have one night at the Radisson and six nights of parking. Thank you for being so kind and warm and helpful. Such a relief, I tell ya!

Everything went well except the web… Everything went well except the web site says that there is a shuttle to the airport and on the emailed confirmation it states there is no shuttle. Of course I miss the statement on the email and when I arrived to my drop off location I was surprised that I would have to get my own ride to the airport. I had enough time to get an Uber and make my flight but I think, that snafu on the web should be corrected.