Picked up in less than 5 minutes and… Picked up in less than 5 minutes and driven to the Southwest departure door in less than 10 minutes. So much more convenient that parking at the airport and walking

They scored poorly... The process is such, you pay for the parking spot, the ride to the airport, and the return ride back from the airport. HOWEVER, if any of those process pieces fail, Parking Access will take Zero Responsibility for failure, but will assume all responsibility for it's success. They failed to pick me up from the airport, and I had to Uber to my spot after waiting for 35 plus minutes at the designated Courtesy Van location. The Double Tree Hotel took zero responsibility as well. I wasn't even requesting a full refund, just half, heck or reimburse my Uber ride. As a result, they failed to obtain more than 2 stars from me.

Fast, cheap & easy. Fast, cheap, easy. Staff was friendly, there were no issues. I ended up changing/extending my vacation, and booking the parking for longer was also super easy!

Did the job without any troubles Cheapest place around, not covered parking, but that's not a problem for us. Just a few minutes from the airport and the shuttle arrived pretty quickly. Payment, drop off, and pick up were smooth. There were seven of us and it's a good thing it was an eight-seater mini-van, because I didn't see a way to let them know how many seats you need, or if you need a car seat or booster seat.

The best parking service in Rochester This will be my second time booking with parking access and no complaints so far! It’s easy, accesible, user friendly and the best prices!! I recommend it with no hesitation.