we were 1st time users and loved their operation we were 1st time users; Parking Access is a most efficient operation and they reside on the beautiful campus of SUNY-Purchase. Their costs are reasonable. Their pick up upon arrival was quick.

My flight to London was cancelled.., My flight to London was cancelled at midnight. Was very depressed. Still got a van to reach my car and drove home. Contacted the customer service in the morning and the prepaid parking fee was quickly refunded.

Multiple problems .... Wrong address listed for credit card. Very difficult to find phone number. Office closed at night although website said available 24/7. Website didn’t work for online cancellation. Very difficult to cancel. Charged full amount at time reservation was made instead of initially charging only a small percentage with remainder charged at time of checkout from parking lot, as is done on parking lot website.

Great experience Great experience! Convenient, safe and secure! I was comfortable leaving my truck there, thanks to Blake's reassurance! Thanks Blake! The shuttle to the airport was quick and hassle free!

Picked up in less than 5 minutes and… Picked up in less than 5 minutes and driven to the Southwest departure door in less than 10 minutes. So much more convenient that parking at the airport and walking