David Padovich
GBI love a company that has good customer service I accidentally came upon this company when searching for airfare. I initially went for another company but they gave me hard time. But I was pleasant that i went with scholartrip as that it was solid decision. After i used their easy to use booking page. I called them the next day and got ahold of Joselle. Then made the process easy for me and booked my tickets.
Austin Lund
GBPerliza was very attentive to my issue Perliza was very attentive to my issue. After we got off the phone, she researched the problem and was able to give me the exact solution I needed via email. I was very surprised. Customer reps usually forget about your existence after they hang up. I'm impressed.
Sophy
GBRico was patient and very helpful Rico was patient and very helpful. I'm not sure what it was that was making the payment process so slow to confirm, But Rico helped me make sure I was able to request a wheel chair and he helped forward my itinerary to a secondary email.
RF
GBDONT BOOK WITH SCHOLAR TRIP! They sold us 2 tickets with allowance for 3 pieces of luggage each. When we got to the counter to check in,the airline insisted that the ticket only allowed for 2 pieces/passenger. I called Scholar Trip and they took responsibility for the mistake. They told me to pay for the extra luggage and send them a copy of the receipt and they would reimburse me. It's been over 4 months and I have yet to receive a refund! Every time I call I get a runaround. Also, the airline canceled the return flight for the trip and they're making it impossible to rebook. Save yourself a lot of aggravation and book with anyone else!
Dawn
GBApril and Nicole were fantastic April and Nicole were fantastic. Our daughter's flight was cancelled to Europe the day before she was supposed to fly out. It was very stressful, but the team at ScholarTrip were very accommodating, and kept on it with the airlines until it got resolved. They were able to get us on an even better (direct) flight than our original flight. Their persistence, quick responses to our phone and email communications, and pleasant personalities really helped us through a difficult time. I would highly recommend them!