Jay
GBAshley's assistance was invaluable! Ashley did a great job assisting me with my trouble. My flight's depature time was moved up an hour, and because no communication was made to me, I missed my flight. Ashley did a great job researching, assisiting with, and communicating options to me. I called multiple times and she patiently helped me through a stressful time. Thanks a bunch Ashley!
Jennifer
GB"Leslie" was on point! "Leslie" was on point in assisting us this morning. Our flight was cancelled/not booked without our knowledge and we discovered this while we were at the airport. She was amazing in reaching out to Qatar Airlines to get us a waiver and help us rebook at no additional coat to us. I will absolutely book with ScholarTrip again.
Joy
GBQuickly answered my questions & solved my issue The person who helped me was Chenno. They were extremely helpful and insightful with helping me choose my seats for my flight. They took me step by step in choosing my seats as well as showing screenshots to help me see what seats I would like per transfer flight. Great experience
Hanrui Li
GBMellan's work efficiency is very high Mellan's work efficiency is very high. Several people I contacted before failed to help me solve the problem, but mellan helped me solve it smoothly, thank you very much.
Austin Lund
GBPerliza was very attentive to my issue Perliza was very attentive to my issue. After we got off the phone, she researched the problem and was able to give me the exact solution I needed via email. I was very surprised. Customer reps usually forget about your existence after they hang up. I'm impressed.