Teree Lavogue
GBThankful customer! ScholarTrip has been more than helpful, from pre trip questions, flight questions, potential changes, to processing a refund on a ticket (due to a family death). Nicole was especially helpful, quick and responsive with helping with our claim. Thank you!
DAN
GBJoselle heard my concerns Joselle heard my concerns. She responded in a timely manner. Things did not get resolved as quickly as I had hoped but they were handled. It took 24 hours instead of 24 minutes.
Natalie Galloway
VNBooking the original ticket was a bit… Booking the original ticket was a bit stressful since I had a problem with confirming my card. But the customer support team was super helpful more than once. Mulan helped me out lots and had great response times. I will be using ScholarTrip again.
Jennifer
GB"Leslie" was on point! "Leslie" was on point in assisting us this morning. Our flight was cancelled/not booked without our knowledge and we discovered this while we were at the airport. She was amazing in reaching out to Qatar Airlines to get us a waiver and help us rebook at no additional coat to us. I will absolutely book with ScholarTrip again.
ZC Feather
GBWe had a complicated booking. We had a complicated booking. It involved a third party payment and we were successful to book the flight within the safety measures. Then I had to make a correction with Joselle's excellent help.