abdul haleem
USGood experience Rico made it really easy with the cancellation of a ticket I booked.
Austin Lund
USPerliza was very attentive to my issue Perliza was very attentive to my issue. After we got off the phone, she researched the problem and was able to give me the exact solution I needed via email. I was very surprised. Customer reps usually forget about your existence after they hang up. I'm impressed.
Hanrui Li
USMellan's work efficiency is very high Mellan's work efficiency is very high. Several people I contacted before failed to help me solve the problem, but mellan helped me solve it smoothly, thank you very much.
DAN
USJoselle heard my concerns Joselle heard my concerns. She responded in a timely manner. Things did not get resolved as quickly as I had hoped but they were handled. It took 24 hours instead of 24 minutes.
Joy
USQuickly answered my questions & solved my issue The person who helped me was Chenno. They were extremely helpful and insightful with helping me choose my seats for my flight. They took me step by step in choosing my seats as well as showing screenshots to help me see what seats I would like per transfer flight. Great experience