Mellan's work efficiency is very high Mellan's work efficiency is very high. Several people I contacted before failed to help me solve the problem, but mellan helped me solve it smoothly, thank you very much.

April and Nicole were fantastic April and Nicole were fantastic. Our daughter's flight was cancelled to Europe the day before she was supposed to fly out. It was very stressful, but the team at ScholarTrip were very accommodating, and kept on it with the airlines until it got resolved. They were able to get us on an even better (direct) flight than our original flight. Their persistence, quick responses to our phone and email communications, and pleasant personalities really helped us through a difficult time. I would highly recommend them!

Great response time (within an hour)… Great response time (within an hour) for requests and resolving issues: 1) Perliza for changing my airline millage number; 2) Mellan for booking aisle seat assignments for my return flights (all full) when the airline app wouldn't. Thanks to you both for a great experience. I've already recommended scholartrip.com to two people with upcoming trips.

Excellent professional service. She was professional and solved problem quickly. She also made the follow-up calls to make sure everything meet my needs and no unsolved issues. She was politely in greeting and wrap up the services. Upon her service, I will recommend your service to my friend and family circle for sure.

Joselle heard my concerns Joselle heard my concerns. She responded in a timely manner. Things did not get resolved as quickly as I had hoped but they were handled. It took 24 hours instead of 24 minutes.