Mellan's work efficiency is very high Mellan's work efficiency is very high. Several people I contacted before failed to help me solve the problem, but mellan helped me solve it smoothly, thank you very much.

We had a complicated booking. We had a complicated booking. It involved a third party payment and we were successful to book the flight within the safety measures. Then I had to make a correction with Joselle's excellent help.

Rico was patient and very helpful Rico was patient and very helpful. I'm not sure what it was that was making the payment process so slow to confirm, But Rico helped me make sure I was able to request a wheel chair and he helped forward my itinerary to a secondary email.

Excellent professional service. She was professional and solved problem quickly. She also made the follow-up calls to make sure everything meet my needs and no unsolved issues. She was politely in greeting and wrap up the services. Upon her service, I will recommend your service to my friend and family circle for sure.

DONT BOOK WITH SCHOLAR TRIP! They sold us 2 tickets with allowance for 3 pieces of luggage each. When we got to the counter to check in,the airline insisted that the ticket only allowed for 2 pieces/passenger. I called Scholar Trip and they took responsibility for the mistake. They told me to pay for the extra luggage and send them a copy of the receipt and they would reimburse me. It's been over 4 months and I have yet to receive a refund! Every time I call I get a runaround. Also, the airline canceled the return flight for the trip and they're making it impossible to rebook. Save yourself a lot of aggravation and book with anyone else!