Value for money and easy to use Worth it if planning to cover the attractions in the list. Simple and easy to use. Would be good if I didn't have to contact customer service as I had an instance where the agent didn't read/understand the question about the inability to book the Cruise and answered something :-) The issue got resolved anyway. Happy days!

Questionable customer service and value is lacking Many issues with this service. It would do them better to actually have service at each site and reconsider their Ts & Cs than automatically send you their terms and refuse a refund outright. After my complaints, I did receive a partial refund from sickness, but this should not be such a hard thing to fight for. I am raising their marks to 3*. They need a lot more work and I'd be hesitant in suggesting them as a supplier but at least they did respond.

Very convenient Purchase was smooth and easy, booking time slots in advance online etc using the passes was also smooth and easy other than the egregiously long ticket number that must be entered to book stuff. It was super convenient to use as the destinations had a special queue for citypass holders and they just scan your ticket and done. For us, we essentially didn't have to queue at all. Overall a good and convenient way to enjoy tourist attractions, and save some money too.

Good value-some attractions could make life easier Nothing bad to say about the pass- we used for five great attractions (upgrading one with Circle Line). Most were straightforward from the CityPass site (Empire State, Intrepid, Top of the Rock' which was logical and straightforward to use. The AMNH and Circle Line needed to be done via their own sites, but as long as you read this up before it was not too difficult. The AMNH included special exhibitions and the planetarium.

A complete scam A complete scam. DO NOT PURCHASE. I bought 2 passes and only attended one. The other attractions were fully booked and an event was happening for the Riley's Aquarium. We thought, no problem we'll go another day, only problem is CityPASS hid the fact that you have to use the tickets within 9 days so when we rescheduled our visit, it was too late. Never again!