Family Oriented Attraction for less Purchased a City pass while we are at Toronto. Best and cheapest attraction ticket you could ever find with lots of choices. CN tower, Casa Loma, Aquarium and museums (science or ontario) and zoo are all family oriented attraction. My kids enjoyed the aquarium and the science museum particularly. Worth your money. And even if you only visited 2 attraction you got you money back. You could also purchase extra for the CN tower (citypass for the CN tower is the basic entry) you can purchase extra ticket to get to the extra top. We have enjoyed citypass.

Good value-some attractions could make life easier Nothing bad to say about the pass- we used for five great attractions (upgrading one with Circle Line). Most were straightforward from the CityPass site (Empire State, Intrepid, Top of the Rock' which was logical and straightforward to use. The AMNH and Circle Line needed to be done via their own sites, but as long as you read this up before it was not too difficult. The AMNH included special exhibitions and the planetarium.

City pass not worth the savings if something goes wrong We were disappointed that the city pass is not covered by the same assurances as if you buy directly from the provider. I would say that the money you save through the city pass is not worth the lack of customer care of something goes wrong. Having a city pass feels like you fall through the cracks.

Big Bang for my Buck The CityPass was so easy to use. The different venues were prepared and knowledgeable on what they needed to scan, which took a lot of stress out of our visit. I've used other third-party event registration processes, and there is always some type of confusion upon arrival. The events were well worth the price of the City Pass and create a super unique experience during our trip. It was nice to have something to look forward too as we were in the city.

Questionable customer service and value is lacking Many issues with this service. It would do them better to actually have service at each site and reconsider their Ts & Cs than automatically send you their terms and refuse a refund outright. After my complaints, I did receive a partial refund from sickness, but this should not be such a hard thing to fight for. I am raising their marks to 3*. They need a lot more work and I'd be hesitant in suggesting them as a supplier but at least they did respond.