He’s customer service was fabulous! We had so many issue with this trip and Max Hopper guided me through so well that I could have a satisfying customer service. He was very calm and very polite, tried to give us best options as possible. I will definitely book on Faresplanet again.

First time user, outstanding experience I had never heard of Faresplanet, but they had cheaper airfare than other discount websites for the flights I wanted. When the booking fell through due to overbooking, Faresplanet gave me a better flight for the same price. Very happy with their service. Cynthia Wilson was the agent I worked with. Excellent experience. Would use again.

Flights I reserved United flights for on the Faresplanet website. Later same day I received a phone call from Max Hopper of Faresplanet during which she told me that United had no discounted fares in December, but Delta was offering 60% discounts. I accepted that word and made the Delta reservations suggested by Max. So far, the service is excellent.

Avoid this Company Their policy states you need to cancel flight reservations at least 24 hours prior to your departure or else ticket has no refund value. My reservation is for December 15,2022 and I initially called November 29,2022, I was told someone would call me back but that didn't happen. I called again on December 3rd and was told that's not their policy for a refund so I asked about changing reservations for a different date however they wanted $200 more. Please avoid this company at all cost.

minus 5 star If one could put a negative sign in front of the star, I would give this fraudnization a negative 5 star rating First of all they are ‘Indians’ or could be Pakis as well I mean they have very poor English language skills poorer grammar and poorest vocabulary Most of the times they dont even understand what you are trying to say You ask Charleston they give you Charlotte Please DO NOT use this website if you want a legit or genuine booking and if you want the price too be right