My Lake District Booking My experience with OPL started when I booked a 3 night stay at the Rothay Garden Hotel in Grassmere for the beginning of September. The booking which I made in April, was easy and straight forward. I found the information on their site gave an accurate and honest description of the hotel and its terms and conditions relating to the package offered. I was particularly impressed by the sections entitled "Home Truths" where they outline the pros and cons of each hotel to help you make the right choice. Our stay at the hotel went well and I would definitely use OPL again.

I can not fault Offpeakluxury. I can not fault Offpeakluxury at all! I do tend to book the same hotel break at The Orestone Manor which has a fabulous Gourmet Escape deal, the only problem with hotel is it's quite difficult to book a twin room. This is where the excellent customer service at Off Peak Luxury step in and regardless of how many emails it takes, ensure the correct room is booked. Every customer service lady I have been in contact with has been very helpful and friendly and I can safely say they actually care! Not all companies have the same standards.

Belsfield Hotel Bowness-stunning views Belsfield Hotel Bowness-stunning views, most staff were friendly & helpful. However we were unable to sleep due to extreme heat in room.we had window open & fan on, no help. Rang night porter & he was absolutely no help, this was after midnight. At checkout I told reception & they were not interested. No heartfelt apology or offer of discount. Spoilt the stay for us.

Proceed with Caution! Booked a "Luxury" break a the Corus Hotel in Hyde, Park London as a birthday celebration. Room and Brasserie pictures were in accurate - Brasserie isn't located in the conservatory. Chef leaves at 7.45pm sharp even though OPL allowed me to make a dinner reservation at 8pm. Passed all blame on to Hotel, although OPL have since amended their web site. Hotel failed to resolve and only offered me a discount for next stay. Why would I want to do that? Make sure you check fine print before booking.

Great offer great hotel I read reviews on this company before making a booking as I like another reviewer thought the offer was too good to be true. We stayed 2 nights at Danesfield House in Marlow on a package which included champagne on arrival, room upgrade if available which we were given. Dinner one night and breakfast both mornings. Full use of spa which was excellent. This was cheaper than the hotel’s own website which wanted almost the same for a one night stay. I would definitely book with this company again.