John B
GBProceed with Caution! Booked a "Luxury" break a the Corus Hotel in Hyde, Park London as a birthday celebration. Room and Brasserie pictures were in accurate - Brasserie isn't located in the conservatory. Chef leaves at 7.45pm sharp even though OPL allowed me to make a dinner reservation at 8pm. Passed all blame on to Hotel, although OPL have since amended their web site. Hotel failed to resolve and only offered me a discount for next stay. Why would I want to do that? Make sure you check fine print before booking.
Sarah Toward
GBSo helpful and human!! Booked a great value stay through offpeakluxury but then got ill at the last minute. These guys did everything they could to help in a difficult situation, when the amendment/cancellation period had ended. Highly recommend them! Very helpful and do what they can 👍🏼😃
Hilary Maddox
GBAnne-Marie Anne-Marie. Pure and simple. Totally efficient, extremely helpful and left me with a feeling that nothing was too much trouble. As well as that, the confirmation came through almost immediately. Meeting and beating customer expectations is very rare in this day and age. Thank you.
Mrs Iron
GBGreat offer great hotel I read reviews on this company before making a booking as I like another reviewer thought the offer was too good to be true. We stayed 2 nights at Danesfield House in Marlow on a package which included champagne on arrival, room upgrade if available which we were given. Dinner one night and breakfast both mornings. Full use of spa which was excellent. This was cheaper than the hotel’s own website which wanted almost the same for a one night stay. I would definitely book with this company again.
Steve Holland
GB5 stars not enough Excellent friendly service; the lady was most knowledgeable and helpful and we look forward to our three night break at Billesley Manor hotel. Hopefully it, and Stratford on Avon, will not disappoint. Breakfast included plus one evening meal and a bottle of wine at a very reasonable price. Will review again after the event but sounds good so far.