Belsfield Hotel Bowness-stunning views Belsfield Hotel Bowness-stunning views, most staff were friendly & helpful. However we were unable to sleep due to extreme heat in room.we had window open & fan on, no help. Rang night porter & he was absolutely no help, this was after midnight. At checkout I told reception & they were not interested. No heartfelt apology or offer of discount. Spoilt the stay for us.

Very pleased with the service received… Very pleased with the service received from OPL. I recently arranged a special birthday treat for a family member through them and they had a brilliant stay in Cornwall. They were very professional and informative and confirmation came through quickly. Thank you Paula at OPL. Will definitely use again.

So helpful and human!! Booked a great value stay through offpeakluxury but then got ill at the last minute. These guys did everything they could to help in a difficult situation, when the amendment/cancellation period had ended. Highly recommend them! Very helpful and do what they can 👍🏼😃

I can not fault Offpeakluxury. I can not fault Offpeakluxury at all! I do tend to book the same hotel break at The Orestone Manor which has a fabulous Gourmet Escape deal, the only problem with hotel is it's quite difficult to book a twin room. This is where the excellent customer service at Off Peak Luxury step in and regardless of how many emails it takes, ensure the correct room is booked. Every customer service lady I have been in contact with has been very helpful and friendly and I can safely say they actually care! Not all companies have the same standards.

My Lake District Booking My experience with OPL started when I booked a 3 night stay at the Rothay Garden Hotel in Grassmere for the beginning of September. The booking which I made in April, was easy and straight forward. I found the information on their site gave an accurate and honest description of the hotel and its terms and conditions relating to the package offered. I was particularly impressed by the sections entitled "Home Truths" where they outline the pros and cons of each hotel to help you make the right choice. Our stay at the hotel went well and I would definitely use OPL again.