Whatsisname
GBI have not had my break yet I have not had my break yet, though booked. I am irritated that a person who cannot read the small print and expects special treatment moans about losing their voucher and even refuses to extend for a fee less than the voucher amount. the bad report has unfairly reduced offpeakluxury's overall score by 33% as only three posts have been made. I will be posting my report after my stay, this one is to balance the issue. Regards. Whatsisname.
Charlotte B
GBAmazing value and a lovely stay! Highly recommended! I was a bit sceptical, as we managed to get a deluxe room, with a 3 course meal and breakfast for as much as the room alone direct. But I was soon put to ease with the friendly communication after booking, confirming details. We were able to bring our dog and had a beautiful lake view room. Our meal was lovely too. I'd definitely use again. Thank you.
Sara
GBReally great deal that couldn't be beaten I had a really great deal that included a nights stay at the Lion Quays Hotel, prosecco and muffins on arrival, entrance to spa (normally £35) and a delicious three course meal in the evening; and breakfast! I did compare prices directly and this deal couldn't be beaten. I've left a review because I was worried it was too good to be true and reading some of these reviews convinced me to book. Glad I did!
Hilary Maddox
GBAnne-Marie Anne-Marie. Pure and simple. Totally efficient, extremely helpful and left me with a feeling that nothing was too much trouble. As well as that, the confirmation came through almost immediately. Meeting and beating customer expectations is very rare in this day and age. Thank you.
Sarah Toward
GBSo helpful and human!! Booked a great value stay through offpeakluxury but then got ill at the last minute. These guys did everything they could to help in a difficult situation, when the amendment/cancellation period had ended. Highly recommend them! Very helpful and do what they can 👍🏼😃