The flights that I wanted were no… The flights that I wanted were no longer available at the advertised price. My customer service representative was very kind and helpful, but she couldn't do anything about the pricing. I ended up paying double what I was originally told despite the fact that the lower price continued to be advertised for another week. Very nice staff, very poor company policies.

Alma was very pleasant told me one… Alma was very pleasant told me one thing n then found better but then called back to say it wasn’t available. But she did get me the dates I wanted even though other dates kept coming back just wish it clda been same a baggage as other place but thnx Alma

Alma Solaris was great Alma Solaris was great! Super quick and kind.

Very poor service Tried to book a flight with these people and when they were told they were too high and I hung up the phone my phone then blew up literally 20 times. When I picked up the phone they wouldn't answer and just kept redialing me to be annoying. I will never ever do business with this company and I highly recommend no one else does either very poor customer service. This edit is due to the inability to reply any other way. Rose Wilson as I appreciate you replying and apologizing for your representatives lousey ethic I had to block your number as it was the only way to stop the calls. Calling you back would be a mistake so just research your database and you will see multiple outgoing calls to the same number on the date this review was posted.

Not family friendly It took forever to confirm. When calls were missed, the agent was very rude. The party was on two separate reservations, making it difficult for boarding. The return trip did not have the infant under the passenger. It was quite the headache.