Alma Solaris was great Alma Solaris was great! Super quick and kind.

Very poor service Tried to book a flight with these people and when they were told they were too high and I hung up the phone my phone then blew up literally 20 times. When I picked up the phone they wouldn't answer and just kept redialing me to be annoying. I will never ever do business with this company and I highly recommend no one else does either very poor customer service. This edit is due to the inability to reply any other way. Rose Wilson as I appreciate you replying and apologizing for your representatives lousey ethic I had to block your number as it was the only way to stop the calls. Calling you back would be a mistake so just research your database and you will see multiple outgoing calls to the same number on the date this review was posted.

He was amazing and understanding he… He was amazing and understanding he gave me the right information and made it clear to us he's one of the best workers you have he deserves a raise he's good at his job thank you.

They totally bait their customers! They totally bait their customers!! I booked a flight on their site for 157 which is pending until ticketed; hoped I was getting a deal since my research was showing flights around 200+. I get a call a day later saying the specific time + airline I booked only had 1 seat left and it was 700. A HUGE difference from what was listed on their site. They tried to give me other cheaper options which were lower airlines, and still almost double the 157 listing on their site. When I called them out, I received a rude toned explanation about how agencies work. I have worked with travel agencies before, so understand price can change. But NEVER that steep of a difference from the listing on their site. They should reflect pricing closer to what current pricing is. I feel duped and frustrated. They won't be getting my business.

I'm alexandra munoz I found hot… I'm alexandra munoz I found hot flights deals online I bought the tickets very cheap it very good and safe the customer service alma Solares she very helpful for me si have patience fo me . I so happy