Overall an excellent experience, unsure about flight pricing yet... Overall our company has had a great experience with Lola. There has been some question here and there around the cost of the flights compared to Google or directly through the Airline. Though, it's hard to compare because Lola shows the "Out the door" cost where most other spots quote you prices before taxes and fees. The customer service is incredible and worth the cost alone. Any time we need help changing a flight, they are on top of it.

Amazing customer service Amazing customer service. They answered within minutes on the online chat and helped me with my booking. Also when I was having issues with my payment they contacted me to see how can they help. Really helpful!! The app is friendly, and very easy to navigate in. You receive an email with every change on your flights, so you won't have further issues

Amazing customer service! My experience with Lola was amazing. Not only was it super easy to browse and book flights/hotel accommodations but the customer service is the real highlight. I had to cancel my reservations / flights and within a short period of time my Lola agent was able to refund my hotel and credit my flights for future travel.

Lola is awesome! I love the convenience of using Lola. It is a great way to travel hassle free- and if there is any issues or if I need to change a reservation last minute the helpful staff are always quick to respond and resolve my issue for me.

Love it! The customer service and accuracy MAKES this work. The response time for chats is critical and I love never having to wait. My issues are solved with chat agents. Love it. If I ever do have a problem or request, it is solved and my expectations are met. Perfect for business use.