In love with Lola! I have been using lola.com for some time now and every time it exceeds my expectations. Simple, intuitive & no-nonsense web platform, timely notifications of gate or flight time changes and an excellent customer care team. I'll shout from the rooftops to recommend Lola to everyone :)

Your prices are so far much more than I… Your prices are so far much more than I can procure by myself on Expedia, kayak or even my airline's website. Same hotel, yet your price is $50+ dollars more for the same room type reservation.

It Shouldn't Be This Easy... But It Is! Working for a company of 200 employees, many of whom are international, can make reporting and knowing where my employees are at any given time difficult. The fact that I can forward Lola flights and hotels that were booked outside of their website for a Live Map of where anyone is at any time and have the reporting to help us calculate our actual travel expenses is absolutely magnificent! This is also very beneficial in case of a crisis in a certain part of the world. Additionally, everything about their customer service is also absolutely wonderful; every single person has been super kind and eager to help. Not having to call airlines to make changes is life-saving. I also quite enjoy being able to bundle the trips, as I often book many people for the same trip, and being able to create Trips in Lola to keep it all organized is so much nicer than dealing with 10+ separate flight and hotel bookings! Also, the ability to add loyalty programs in order to easily get travel rewards is fantastic as well! I do hope they implement the feature to book multiple people are once, as well mixing airlines and booking multi-city flights!

Have always had a great experience when… Have always had a great experience when dealing with Lola agents. My only issue is that not every itinerary shows my bosses loyalty program # and therefore I cannot confirm that the points are being applied. As my boss has notified me that not every Jetblue trip has been registered. Is there a better way to make sure all Loyalty points are being applied? SD - Renovia Inc

Customer Service is Great Customer Service is Great! I have used Lola at a few companies and the best advantage is that it tracks your individual frequent flier info but you can charge to a company card. So much better than booking on your own. I love their customer service. I had a really tough situation with an airline and Lola was able to solve it.