Phillip
GBYour prices are so far much more than I… Your prices are so far much more than I can procure by myself on Expedia, kayak or even my airline's website. Same hotel, yet your price is $50+ dollars more for the same room type reservation.
Anand Shah
INIn love with Lola! I have been using lola.com for some time now and every time it exceeds my expectations. Simple, intuitive & no-nonsense web platform, timely notifications of gate or flight time changes and an excellent customer care team. I'll shout from the rooftops to recommend Lola to everyone :)
Heather L. Boyce
GBIt Shouldn't Be This Easy... But It Is! Working for a company of 200 employees, many of whom are international, can make reporting and knowing where my employees are at any given time difficult. The fact that I can forward Lola flights and hotels that were booked outside of their website for a Live Map of where anyone is at any time and have the reporting to help us calculate our actual travel expenses is absolutely magnificent! This is also very beneficial in case of a crisis in a certain part of the world. Additionally, everything about their customer service is also absolutely wonderful; every single person has been super kind and eager to help. Not having to call airlines to make changes is life-saving. I also quite enjoy being able to bundle the trips, as I often book many people for the same trip, and being able to create Trips in Lola to keep it all organized is so much nicer than dealing with 10+ separate flight and hotel bookings! Also, the ability to add loyalty programs in order to easily get travel rewards is fantastic as well! I do hope they implement the feature to book multiple people are once, as well mixing airlines and booking multi-city flights!
Luciana
GBI love Lola! Every interaction I’ve had with Lola has been outstanding. The staff is friendly, courteous, and quick to handle any need. I’ve received concierge, 5 star service every time I’ve contacted Lola. Highly recommend and will continue to book all my flights and hotels through Lola.
Grady
CACould not get flights changed Our admin booked my flights, then went on holidays. I needed to make changes and it was impossible. I phoned Lola and they couldn't make changes because my flight had been booked by somebody else, who had to approve it, and they were unavailable.. I finally had to phoned Air Canada, who went over and above to fix this for me. It was difficult for them because the flight was booked through Lola. After this experience, I'm booking my own flights through other resources in the future.