Lola.com

One Financial Center, 20th Floor, 02111, Boston, United States
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4.10
Based on 20 Reviews

5

65.00%

4

15.00%

3

0.00%

2

5.00%

1

15.00%
About Lola.com

Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.

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David Rapsey
GB

Quick and easy way to book flights & accommodation for work We use this software in our company and it is great to allow our staff members to book their own flights and hotel accommodation. The company is able to put in policies around what flights / accommodation is allowed to be booked (ie. the cheapest flight +/- 5%, etc). The company can also put in their payment details, so then staff are able to book their flights & accommodation through the company payment details. Last, Lola support are responsive and very helpful as well.

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Mariana Uribe
GB

Amazing customer service Amazing customer service. They answered within minutes on the online chat and helped me with my booking. Also when I was having issues with my payment they contacted me to see how can they help. Really helpful!! The app is friendly, and very easy to navigate in. You receive an email with every change on your flights, so you won't have further issues

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Phillip
GB

Your prices are so far much more than I… Your prices are so far much more than I can procure by myself on Expedia, kayak or even my airline's website. Same hotel, yet your price is $50+ dollars more for the same room type reservation.

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Chris
DK

This should be a beta My company implemented Lola... the problem is that the tool simply doesn’t work most of the time. The fares that Lola finds are consistently more expensive than what’s available on the airline’s own websites, without offering any extra flexibility. Many flights that I can find elsewhere are not available. The hotel booking tool is possibly worse. It crashes all the time, does not allow you to search flexible rates without clicking through every single hotel, and is just super super slow. The only positive thing is that their support chat is really fast and competent.

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Tim
GB

Overall an excellent experience, unsure about flight pricing yet... Overall our company has had a great experience with Lola. There has been some question here and there around the cost of the flights compared to Google or directly through the Airline. Though, it's hard to compare because Lola shows the "Out the door" cost where most other spots quote you prices before taxes and fees. The customer service is incredible and worth the cost alone. Any time we need help changing a flight, they are on top of it.

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