PACIFIC RECOMMENDED LE MERIDIEN AS A 5… PACIFIC RECOMMENDED LE MERIDIEN AS A 5 START HOTEL AND IT WAS NOT, FOOD WAS AWFUL, THEY CALLED THEM SELF FRENCH BUT NOT CLOSE, PACIFIC SHOULD HAVE TOLD US THAT THE DRINKING WATER, & SODA WAS NOT INCLUDED IN OUR PACKAGE AND THAT WAS SUPPOSED TO BE PAID SEPARATELY, EVEN THOUGH THE STAFF WAS VERY NICE, THE HOTEL IT SELF WAS NOT

Non-responsive regarding trip Booked a trip to Fiji, Bora Bora, Tahiti & NZ over a year ago, which was planned and cancelled August 2020. It is December 27, 2020 and we have still not received a refund of ANY sort and they are unresponsive. We have not been given answers or any information on reality of when and how much we will be refunded. We were initially told to expect full refund in 90 days, which was October. We are extremely disappointed and very unhappy with the events that have occurred. We understand the problems faced due to the pandemic but a simple response with factual information would be appreciated. We are unable to move forward with the purchase of a house & other major life things without our refund. Their disconcern and lack of response is extremely aggrivating. The trip cancellation was known of over 6 months ago.

Second Pacificislands Experience This is my second vacation using pacificislands. Both times I have had very kind and helpful travel specialists to ensure my vacation goes smoothly. This last time, our flight was cancelled and the next available flight was not until 3 days later. Valerie answered each and every phone call that I made to her. She quickly arranged for our vacation to be moved (flights/hotels/food, etc) within a reasonable amount of time. She processed the new itinerary (new dates, flights, etc) very quickly. She was also extremely kind and patient throughout the whole process. Thank you for a wonderful vacation!

Best planned and executed vacation! My husband and I went on a trip/tour organized by Pacific Islands to the South Island of New Zealand and to Bora Bora. It was organized to a T. Initially I was worried about visiting so many places with so many transfers in such a short time (2 weeks), but it was seamless, sooooo well organized and planed, everything just flowed seamlessly. We are talking about 8 flight legs, train ride, coaches, transfer shuttles, 7 different hotels, all in 2 weeks that didn't feel rushed. I can't believe it. I would definitely recommend. Thank you all at Pacific Islands!!!

Perfect! My husband and I were trying to plan our dream honeymoon without breaking the bank. I contacted multiple agents telling them what we were looking for. PacificIslands was able to present us with a package that fulfilled all of our requests/dreams and was affordable. The entire process was easy and we had zero problems with accommodations throughout the trip. Thank you so much for our perfect getaway! I highly recommend PacificIslands.