5+ stars 5+ stars! I have recommended this company to everyone. Valerie G. planned the perfect getaway for our bucket list 15th wedding anniversary trip to Bora Bora! She answered all of my questions in a timely manner & trust I had lots of questions. Everything was absolutely amazing from start to finish.

Poor planning and service They did plan the trip and all parts went as scheduled. The issue is that they did not ask if we would like better accommodations some of the hotels were in less than optimal areas and lower end hotels. The flight times were red eye flights and may have been the only option but the return flight was the biggest issue, the scheduled shuttle dropped us at the airport 3 hours before it opened which forced us to sit outside in a poor area they should have alerted us and we may have scheduled a dinner then the airport So review the itinerary and question each part, are there better options and what is the wait between segments

Booked a trip to Bora Bora for mid… Booked a trip to Bora Bora for mid April, 2020. Its July and we have still not received a refund and they are unresponsive and not giving us any information on when and how much we will be refunded. It is very concerning.

Great prices and service, until you CANCEL! This company is great to book a trip with but heaven forbid you actually need to cancel they you get the run arounds. First, I email to cancel and they take 2 business days to tell how much I actually get back. Then I have to give them another formal email to cancel the trip and they say that it will take about a week to relieve the check. What they didn’t tell me is that it takes a week to process the refund, THEN a week to receive the check. It has been over two weeks (still without a refund) and I have to inquire each time for a follow up. Very frustrating and waiting for a form of compensation due to the delay.

Pacific islands did a great job booking… Pacific islands did a great job booking our trip. Make sure you get the level of hotels you want. We made lots of suggestions of hotels we wanted instead of what was in the package. We asked for more upscale on some and to downgrade on others. They were a big help on the transportation and transfers needed