Jessica
USwonderful experience! Highly recommend! Working with PacificIslands to plan our honeymoon was the best experience! Christian helped me from day one with her expertise and enthusiasm! She answered all my questions in a timely manner! Our trip was perfect, start to finish! While we were on our honeymoon every shuttle was on time with our name, every activity was special! I would highly recommend Pacific Islands and Christian to help plan your next getaway!
Jennifer
USWe booked via PacificIslands.com and hit a snag with our last hotel, unacceptable customer service experience. We booked via PacificIslands.com and hit a snag with our final hotel in Bora Bora. Not only could they not do much for us, but also directed us to their local subsidiary in Bora Bora who told us we needed to handle the situation with the hotel manager and that they would not help. I would triple check all the details coming from these packages before booking with these folks. Other than that, the flights and other hotels were fine.
Kimberly
USGreat prices and service, until you CANCEL! This company is great to book a trip with but heaven forbid you actually need to cancel they you get the run arounds. First, I email to cancel and they take 2 business days to tell how much I actually get back. Then I have to give them another formal email to cancel the trip and they say that it will take about a week to relieve the check. What they didn’t tell me is that it takes a week to process the refund, THEN a week to receive the check. It has been over two weeks (still without a refund) and I have to inquire each time for a follow up. Very frustrating and waiting for a form of compensation due to the delay.
NANCY
USRecommended travel agency! Our travel agent was Valerie G. She was GREAT! Her email responses were timely, she offered reasonable and fair packages, she was super flexible with our itinerary changes, and she was patient and nice throughout the whole process. She made our trip to Bora Bora wonderful and memorable. This was a great experience I'd recommend to many friends!
Shekita
US5+ stars 5+ stars! I have recommended this company to everyone. Valerie G. planned the perfect getaway for our bucket list 15th wedding anniversary trip to Bora Bora! She answered all of my questions in a timely manner & trust I had lots of questions. Everything was absolutely amazing from start to finish.