A little shaddy, customer service is nonexistant, in the end great prices During the booking process the cancelation policy never loaded. After waiting five minutes I went directly to the hotel's website and figured the policy would be the same (small fee for canceling prior to 24 hours). When I paid, learned that the policy was total refund for canceling. When I brought this disparage of policies to Olotels customer service I was put into an endless loop of auto responses. I stayed at the hotel, so the cancelation policy wasn't an issue. The price was very good but the room you get will be one lesser rooms. In my case, the room had a bad view, required traveling in two elevators and walking under the street in a tunnel. The room was nice and since I didn't spend a lot of time there except for sleep (and it was quiet), the bad didn't matter much.

Great service, simple to use I booked a hotel stay in Malaga through olotels.com. I was a relative novice to booking accommodation in this way but was delighted with the simple, fast and efficient service. I also got a better deal with this site than others I had browsed. After booking, I had to change my dates by 1 day and again this was no problem. They emailed the revised booking details very quickly and refunded the extra day that I had originally paid for immediately. On arrival at the hotel, everything was in order and we had a very pleasant stay. I would definitely use olotels.com again.

Wonderful from start to finish! We booked a hotel in Madrid using Olotels which provided a great deal. Within minutes of the booking we received the confirmation. When we arrived at the hotel everything was as per our reservation and we were given a great room. We will use Olotels again in our future trips.

Just as good as any other hotel booking internet agency I found it thought another search engine and all the process in the shopping was fine. I used Olotels to book a hotel in Paris with was a reasonable price for what are the prices there, although it was a bit far from the centre. Olotels lack a way to give opinions about the hotels, so I read opinions elsewhere, but it had the best price.

Fast, efficient and a great deal I'd never used Olotels.com before mainly using LateRooms for years - had tried other sites but always ended up using LateRooms This is the first time I have been tempted elsewhere - found hotel where we wanted at an extremely good rate - all document sent quickly no problems at all. A fast, smooth easy transaction. Olotels will certainly be one of my first stops when next looking. I have no hesitation in recommending them to friends.