customer
GBIt's been over 2 years since I filed It's been over 2 years since I filed a claim with them and I still have not had any updates. I can no longer do it on my own as they will not close my case, even though it is well beyond the timeframe. I am disappointed in the customer service, as the responses I get always just say "there is a delay due to how busy the courts are" but no real update. I would love to just remove myself from the case but I can't. It would have been easier to do it myself, but I had not expected it to take more than 2 years to get a flight claim.
Graeme Blackhall
GBFull 600 euro compensation (less… Full 600 euro compensation (less comition) paid out in just 60 days , money into bank account within 48 hrs of providing bank details...need I say anymore.. highly recommend,and keep you informed of their progress all through out the claim
Pedro
PTExcellent Service Excellent Service . 4 weeks later and they solved the problem with my money back . Thanks
Michael Dorsett
GBReceived 70%of compensation after just… Received 70%of compensation after just over a month with very little effort from me.
Consumer
IEThey don’t get very involved I recommend for those who don’t know how to submit their compensation claim themselves, being the first time I experienced such a long delay, I reached out to them. Their services are not very satisfactory, they submitted a claim and then I had to write to Ryanair myself because I hadn’t received the money after 4 months of waiting. In short, airadvisor only submitted one claim and received 120 euros.