Terry Moss
ECQuick Claim Results After my initial experience with the process, I found the folks at Air Advisor extremely helpful. They continually kept me informed of what was happening to my claim. Most happily, I received the payment in just a few days and not several weeks.
Ana
ESYou will pay extra I have claimed my rescheduled flight with Airline and then with AirAdvisor. The airline responded promptly and fast and resolved the issues. 3 months later Air Advisor started with daily emails threating with court action and asking for payment for something they didn't do. The emails became quite violent and abusive. Another illegal thing in the EU, they don't let you completely delete your account on their website. Definitely a NO. All in all bad experience with their unprofessional customer service.
Ana Pérez
ESGreat! They are great at their job. They managed to get a compensention on a cancelled flight for which the airline had said no. They are also very responsive and easy to work with. Their website is very intuitive and easy to follow and fill out.
Consumer
IEThey don’t get very involved I recommend for those who don’t know how to submit their compensation claim themselves, being the first time I experienced such a long delay, I reached out to them. Their services are not very satisfactory, they submitted a claim and then I had to write to Ryanair myself because I hadn’t received the money after 4 months of waiting. In short, airadvisor only submitted one claim and received 120 euros.
Caroline Savery
GBExcellent Service! Very pleased with how quickly my claim was dealt with. Great that they have a 'Chat' service you can message with virtually instance responses. You receive an email letting you know you have a message and it links you straight through to your Claim. They keep you up to date via email so you know the status of your claim. My refund was paid into my bank within 24hrs of being settled! You can choose the currency you want it paid in too. Definitely recommend Airadvisor to handle a claim.