Quick Claim Results After my initial experience with the process, I found the folks at Air Advisor extremely helpful. They continually kept me informed of what was happening to my claim. Most happily, I received the payment in just a few days and not several weeks.

A very good service A very good service, always inform me about the process by email. I recomand they are profesional

It's been over 2 years since I filed It's been over 2 years since I filed a claim with them and I still have not had any updates. I can no longer do it on my own as they will not close my case, even though it is well beyond the timeframe. I am disappointed in the customer service, as the responses I get always just say "there is a delay due to how busy the courts are" but no real update. I would love to just remove myself from the case but I can't. It would have been easier to do it myself, but I had not expected it to take more than 2 years to get a flight claim.

You will pay extra I have claimed my rescheduled flight with Airline and then with AirAdvisor. The airline responded promptly and fast and resolved the issues. 3 months later Air Advisor started with daily emails threating with court action and asking for payment for something they didn't do. The emails became quite violent and abusive. Another illegal thing in the EU, they don't let you completely delete your account on their website. Definitely a NO. All in all bad experience with their unprofessional customer service.

AVOID….. AVOID….. I went directly through the airline for compensation and have since been contacted by airadvisor asking to pay an invoice of €60. I did it on my own hence why Ryan air paid directly into the account. I Don’t take kindly to being threatened with court action or receiving emails asking for payment. Luckily I’ve got our previous chat where I clearly state I’ll be contacting airline directly. I never sent any further correspondence with this company in regards to MY claim with Ryan air.