For my Husband and I's One Year… For my Husband and I's One Year Anniversary we booked at a hotel we had spent our Wedding Day at. I had chosen the wrong Dates, and Smarter Travel and their team were so accommodating in helping us get the correct dates in order and make our Anniversary so Special. Thank You to Jennifer and Shawn for taking care of us.

Our experience with SmarterTravell was… Our experience with SmarterTravell was great, however the Hotel experience was not as good. This facility is exceptionally over priced for the accommodations they provide. The $700+ per night rooms was only big enough for the bed with no room to move around, we got a room with a trash dumpster view as they were completely sold out. We will not stay at this facility again and I recommend all to stay at other options in the area.

Was assured I would get a confirmation… Was assured I would get a confirmation email! Never did! Moved on to another hotel! Got back home! Surprise we charged you for your stay also! Terrible company and experience!

We used Smarter Travel to book a hotel… We used Smarter Travel to book a hotel reservation for last week. We stayed at the hotel one night and had to cancel the second night since my husband was in the hospital. I emailed Smarter Travel asking for a refund for the second night due to a medical emergency. Terri one of the customer service specialists at Smarter Travel was wonderful. She answered my email right away and took the necessary steps in getting me my refund. She followed up several times throughout the process. Smarter Travel is lucky to have Terri on their team and Smarter Travel was a pleasure to do business with. I highly recommend them. Norma

I had an error code online pop up when… I had an error code online pop up when trying to cancel my reservation. Thankfully Sam S. was able to assist me swiftly in the live chat in matter of minutes!