As a requirement for becoming a flight… As a requirement for becoming a flight attendant, there is a long list of requirements in the luggage that is needed to be purchased. I went with one that was highly recommended by other flight attendants and the airline company I was hired by. LuggagePros had the best deal on the one I needed. Both pieces arrived within 3 days, brand new in boxes with originally packaging. Their customer service was prompt in helping when my card kept declining as well. I would 100% order from this company again when needed.

High Quality Product I purchased a backpack for my high school son. The quality is far superior to any he's had. He was using an Eddie Bauer backpack and had it replaced after nine months because the zipper broke. The second backpack also ripped after less than a year of use. The Samsonite backpack seems to be heavier duty material and better quality and is larger so everything fits. The backpack arrived two days after purchase. I'm very happy with the overall experience with Luggage Pros.

Luggage Pros is an exceptional online… Luggage Pros is an exceptional online store. They have legitimately some of the best prices on high end luggage. I chose two Eagle Creek bags to replace some well worn LL Bean duffels as our primary travel bags. The order included one bag that was out of stock but they quickly contacted me to offer me a substitute. I was very happy with how customers are number one with this company. I will continue to shop here and encourage my friends/family to do the same.

On the main page On the main page, my item reported a $30 rebate, but this was not applied at checkout. Customer service was not available, even by live chat. When I got my bag a few days later, it was the wrong bag with the wrong color. Despite calling customer service "during business hours", I was repeatedly sent to voicemail. Most of the positive reviews on here appear to be written by LuggagePro's team of marketing bots. What a scam. Update: 2.5 weeks after my initial order with 3-day shipping, I received the correct bag. An email to the CEO got my shipping fee refunded. My rating still stands.

The best customer service anywhere! Luggage Pro has a great selection at reasonable prices. But most of all, I have been impressed with the remarkable customer service! I got a personal phone call within 48 hrs with an answer to my questions. Plus a response by email. I will be shopping for more luggage in the near future (probably this fall) and LP is now my "go-to". Thankyouthankyouthankyou!! Barbara