Prompt correction of problem. I recently wrote a review about Icruise not providing me a receipt or confirmation number within a timelely manner. An icruise representative reached out to me, and not only provided me with a receipt etc.., but solved another complaint I had that I hadn’t had a chance to post a review on. The rep was also and I appreciate the correction and I will do business with this company again. Anyone can make a mistake, but it is nice to see s company promptly correct a mistake.

I was lucky to have Kathlenn as an… I was lucky to have Kathlenn as an advisor. She was exemplary professional. but in addition, she had the patience to settle everything with me by email because my English is very poor. she put herself within my reach, always with kindness and friendliness. thanks to her and congratulations to ICruise. Jeannette

Double Payment I have booked on their website and as I was done booking, there was a note that I still have another pending payment same amount with what I booked. I panicked and paid again, as I wanted to settle everything already. But I realized I did a big mistake when I received two email confirmations! Please help me with this one! I am so confused.

Ashley has been a true star in helping… Ashley has been a true star in helping us to book our dream cruise within a budget we could afford! She was extremely professional and efficient in answering every single question and query we had! Great value for money! Highly recommended!!

Martin Brooks is wonderful. I recently lost my 16-year old son, Aiden; and I decided to take this trip with my younger son and husband. I am broken-hearted—thinking how I could possibly go on this trip, continue the journey of life without Aiden. When I called, I was greeted by a warm personality, travel advisor, Martin Brooks. He was professional, helpful, and most of all, he was very kind. I appreciated his patience and the respectful manner of his communication. Thank you, Martin, for taking time to help me book this trip.